Industrial Services Manager - Lake Charles, LA

Built on expertise. Trusted for 50 years. Delivery assured — every time.

Altrad Sparrows is a global provider of specialist engineering, inspection, operations and maintenance services to the offshore energy, industrial and renewables markets. We specialize in delivering structured and tailored solutions to meet our clients' lifting, mechanical handling, and fluid power requirements, whether that's on a drilling rig, a fixed offshore platform, or an onshore refinery, port, power station or manufacturing facility.

With over 65,000 people across 50+ locations worldwide, we work around the world, around the clock, combining global reach with the network, knowledge and responsiveness of a local specialist. Our in-house engineering capability spans mechanical, hydraulic, electrical, structural and integrity disciplines, giving us the depth to take on complex, safety-critical challenges others can't.

Our 'above all, one standard' commitment to quality and safety means our clients can count on consistent, high performance — every time, everywhere.

Safety. Quality. People. These are the foundations we've built on for 50 years, and the values that will drive us forward.

To combine hands-on technical expertise with strong business and leadership acumen to manage assigned customer accounts, grow the business through new opportunities and competitive pricing, and lead a team of field technicians, ensuring both financial/business targets and technical service quality are consistently met or exceeded.

• Installation & Maintenance:Maintain hands-on technical involvement, installing, troubleshooting, and maintaining commercial and industrial machinery (engines, conveyors, electrical systems, and pneumatic/hydraulic equipment) as needed to support the team andstay credible with technicians and clients.
• Technical Oversight: Read diagrams, schematic drawings, and service manuals to establish and guide work procedures; oversee precision fitting, gear/shaft alignment, and equipment adjustment to tight tolerances.
• Quality & Fault Management:Oversee inspection, measurement, and fault-identification processes toensure equipment operates safely and efficiently, using the customer's onsite maintenance management system (CMMS).
• Parts & Inventory: Oversee identification and ordering of replacement parts and maintain inventory ofparts and tools for the team.
• Continuous Learning: Maintain and expand technical knowledge of electrical, pneumatic, hydraulic, and mechanical systems through ongoing training and industry workshops.

• Client Relationship Management:Serve as the primary point of contact for assigned accounts; ensure allorders and contracts are completed to the client's satisfaction while maximizing the financial benefit to the Company.
• Client Reporting: Compile and present monthly/quarterly reports covering safety, financial, technical,and operational performance on a client-agreed schedule.
• Process Improvement: Review internal and client-facing operational processes to maximize efficiency; manage change effectively, both financially and technically; gather customer feedback through satisfaction surveys and site visits.
• Business Planning &Targets: Partner with management to set and achieve profit and business targets for assigned accounts.
• New Business & Pricing: Identify new business opportunities, prepare bids and pricing proposals for existing and prospective clients, and actively market the Company's services to the clientbase.

• Supervision: Manage a teamof field technicians; lead or attend daily shift meetings to prioritize work orders and minimize downtime.
• Performance Development: Conduct annual performance…