Customer Satisfaction Leader
Listed on 2026-02-27
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Client Relationship Manager
Benefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Customer Satisfaction Leader – Join the Best Team in the Business! Preferred Appliance Sales and Repair – Summerville, SC
At Preferred Appliance Sales and Repair, we don’t just sell appliances—we deliver an experience. We’re growing fast and looking for an enthusiastic, people-focused Customer Satisfaction Leader to be the voice of our company and the reason our customers keep coming back.
If you're the kind of person who thrives on making people happy, pays attention to the details, and believes that communication is key to great service, this is the opportunity for you.
What You’ll Do:
Call customers the day after delivery to ensure their satisfaction
Answer incoming calls and return missed calls promptly
Respond to customer emails and website inquiries
Follow up with potential buyers to assist with their purchasing journey
Resolve customer concerns with professionalism and care
Be the bridge between our team and the customer to ensure a five-star experience every time
What We’re Looking For:
A great communicator who’s confident and friendly on the phone and in writing
Highly organized and able to juggle multiple conversations and tasks at once
Detail-oriented, dependable, and proactive
Someone who takes pride in helping others and goes the extra mile to solve problems
Experience in customer service, sales, or retail is a plus, but not required for the right person
Why Preferred Appliance?
Weekly pay
Paid time off and holiday pay
Employee discounts
Sundays off—guaranteed
Matching retirement plan
A positive, supportive team environment where your work truly matters
Growth opportunities with a company that values your contribution
This isn’t just another customer service job. This is your chance to be a key part of something bigger—a company that values people, both customers and employees alike. If you're ready to make a real impact and grow with a business that’s redefining retail and repair, we want to hear from you.
Apply today and become part of the Preferred Appliance family.
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