Client Banker; Teller - Summerville
Listed on 2026-03-01
-
Finance & Banking
Bank Customer Service -
Customer Service/HelpDesk
Bank Customer Service, Bilingual
Overview
Job Category
:
Retail
Requisition Number
: CLIEN
001473
Posted:
February 19, 2026
• Full-Time
• On-site
Locations:
Showing 1 location
Summerville, 105 Front St, Summerville, SC 29486, USA
At Southern First, we believe banking is about people, and we're making a difference one client and one banker at a time. Rooted in service and family, our core values make up the foundation of our company and the way we do business. Those values include serving others, cherishing our family culture, competing with a passion for winning, celebrating our victories, and enjoying the journey along the way.
Every day, our team proudly carries out our mission of impacting lives in the communities we serve.
Headquartered in Greenville, SC, Southern First is locally owned with over 300 associates across eight growing Southeastern markets in three states. Our relationship-first approach to banking is backed by our commitment to investing in easy-to-use technology, giving our clients all of the tools they need to easily manage their finances whenever, wherever. If you are passionate about impacting lives in our community and building long-lasting client relationships, we'd love for you to join our team.
Our purpose is to enable dreams, earn trust, and exceed expectations.
Responsible for performing both teller and platform transactions as needed while providing prompt, efficient and accurate client service, representing the Bank in a courteous, professional manner, able to uncover client needs beyond the immediate transaction and successfully transition the client to the appropriate team member to address that need.
Client Experience Banker
Summary:
Responsible for being the primary support for the Client Experience Officer by assisting with servicing, maintenance and all other retail deposit needs. Represents the Bank in a courteous, professional manner including assisting clients in a timely manner and/or successfully transition the client to the appropriate team member. Provides prompt, efficient and accurate service via telephone, email, and in person.
- Accept deposits, verifying cash and endorsements, and issue receipts.
- Redeem U.S. Savings Bonds.
- Issue and sign cashier's checks and loan proceeds checks.
- Accept loan payments and safe deposit box rental payments.
- Answer client inquiries and give balances.
- Balance transactions at end of day and verify cash totals.
- Assure full compliance with BSA and Reg CC.
- May include answering and directing incoming client phone calls by discerning priority and what can be handled.
- Assist in the support of Client Experience Officers by maintaining existing relationships and supporting Electronic Banking, Mobile Banking, Bill Pay, Horizon
XE, Remote Deposit Capture, Electronic Funds Transfers, etc. - Work with the Client Experience Officer/Client Experience Relationship Team to handle client retail deposit needs in the absence of the Officer.
- Research and answer client inquiries; discuss products and rates.
- Cross-sell bank services and products by maintaining knowledge of all relevant Bank offerings.
- Research and verify account information, and resolve client problems as necessary.
- Process credit card advances.
- Adhere to high ethical standards and comply with all policies/procedures/regulations/applicable laws.
- Complete other duties as assigned.
- May assist with training, vault maintenance, scheduling, opening and closing.
- Perform backup functions such as account and debit card file maintenance, process check orders, etc.
Education and Experience
- High school diploma or equivalent preferred.
- Banking experience preferable, ideally in teller and platform roles.
- Interpersonal skills to represent the Bank positively with the public, clients and team members.
- Ability to communicate effectively with a professional demeanor.
- Ability to adapt to change and be a team player.
- Outgoing personality and genuine desire to meet the public.
- Maintain regular, consistent, professional attendance, punctuality and appearance.
- Ability to operate computer and standard office equipment.
- Ability to multi-task with a rapid response rate for…
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