Veterinary Receptionist Summerville, SC

Overview

Sangaree Animal Hospital at Cane Bay is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

As you join our mission, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Employee pet discount because we know your pets are family, too.

Salary: $16 - $17 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Monday, Tuesday, Wednesday, and Friday, 7:50 AM – 5:45 PM, and rotating Saturday morning.

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

Opened in 2014, Sangaree Animal Hospital at Cane Bay, is one of Summerville's leading veterinary practices. Led by Dr. Haley Webster, our state-of-the-art Cane Bay location provides primary care services for dogs and cats. Together with the original, award-winning Main Street location, Sangaree Animal Hospital offers a wide array of basic and advanced treatment options for pet owners.