Automotive Warranty Claims Assistant

Automotive Warranty Claims Assistant

Arlington Heights Ford‑Tasca Auto is seeking a Part‑time Automotive Warranty Claims Assistant for its rapidly expanding Service Department and Ford Pro Truck Center in Tasca Ford Cranston.

Tasca Family Commitment:
Since its founding in 1943, Tasca Automotive Group has grown into a family‑owned dealership chain known for its commitment to customer satisfaction. With a history of innovation—from the pre‑trade program to high‑tech service facilities—Tasca continues to thrive on the principles of honesty, integrity, and service excellence.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You will play a crucial role in ensuring the efficient processing and management of warranty claims, assisting the Warranty Administrator in reviewing, completing, and submitting accurate warranty claims.

• Prepare, submit, and follow up on warranty claims.
• Process warranty paperwork, ensuring proper documentation and following required factory criteria.
• Be knowledgeable on manufacturer warranty policies and procedures manual.
• Review warranty paperwork for completion and accuracy.
• Stay aware of and up‑to‑date on factory recalls and announcements.
• Review returned and rejected warranty claims and prepare the repair orders for immediate appeal.
• Maintain records of claims submitted, returned, rejected, and/or paid.
• Keep track of warranty parts by noting the repair order number, date of replacement, and the date on which the part may be disposed.
• Follow up on outstanding claims.
• Reconcile warranty receivables.
• Provide weekly reports to the Service Director regarding claim status.
• Complete other tasks as assigned by the Warranty Administrator.

• Paid time off.
• Ongoing training and career development opportunities.

• Minimum 3 years of experience in automotive warranty administration.
• Excellent accounting skills.
• Strong knowledge of automotive manufacturer warranty policies.
• Excellent communication skills.
• Positive and professional attitude.
• Analytical and detail‑oriented.
• Team oriented and self‑motivated.
• Proficiency in MS Excel and MS Word.
• Able to work in a fast‑paced environment.
• Must pass pre‑employment background check and drug screen.
• Must be authorized to work in the United States.
• Must have a valid driver’s license.
• Ford dealership experience preferred.
• CDK experience preferred.

Part‑time.

Mid‑Senior level.

Other.

Insurance.