Terminal Manager- Argo

Full responsibility and oversight of a 24/7 third party bulk liquid terminal operation in Argo, IL. Position would be responsible for all aspects of the terminal including the P&L and budgeting responsibility. This position will manage operations, maintenance and customer service and partner with an environmental health and safety Manager. The position will also work closely with the EHS, commercial and finance groups in meeting the objectives of the terminal.

Additionally, the terminal manager is responsible for ensuring compliance with OSHA, DOT/PHMSA, PSM/RMP guidelines for the Argo facility.

• Secure and Grow Base Business (Increase service offering to current client base)
• Identify growth opportunities; execute 1 expansion project per year
• Manage P&Ls to preserve operating margins and achieve EBITDA Targets
• Understand profitability of each customer and commodity
• Achieve 95% accuracy in forecasting (final week to actual)
• Develop competition and market understanding and develop business strategy to exploit both
• Develop and properly manage KPI and MOCs
• Execute Quarterly Performance Meetings with Customers
• Establish 72 hour planning cycle (review last 24, confirm current 24, and forecast next 48)
• Other duties as assigned

• Identify abnormal operations and mitigate associated risk
• Understand facility limitations and prevent service failures
  Understand compliance requirements and prevent regulatory exceedance
• Identify the appropriate time to move the risk to the next management level

• Coach, teach and mentor direct reports to achieve established goals
• Develop a collaborative work environment which includes employees at all levels
• Effectively communicate and enforce standards across the workforce
• Effectively recognize employees for exceeding the standard
• Identify and address employee issues at the terminal level
• Identify and develop a plan to change or remove non-performers

• Management of employees including hiring, discipline process, employee performance reviews, the safety of employees and the management of safety programs
• Participation and assistance in negotiations with customers and service providers to meet the goals of the terminal
• Growth and development of business internally and externally with the support of the commercial group
• Facilitation and development of customer relations and service using a quantitative, quality based approach
• Overseeing of service, maintenance and capital assets
• Stays abreast of changes in working conditions or new technology that could increase the safety and efficiency of the operations
• Initiates and supports improvement plans for employees to succeed in their efforts to achieve the goals of the department
• Interprets and sets company policies on worker safety, safety regulations, company policies/procedures and work rules
• Sets direction to improve handling methods, equipment performance, and quality of product handling

• Maintain accountability for self and terminal staff
• Responsible for setting the expectations for the terminal and directing the culture for all employees at the terminal
• Manage direct reports including, operations management staff, customer service and maintenance
• Provide work direction for contractors and agency staff
• Mentor team members to achieve larger roles in the organization

• Bachelor’s degree in Business, Industrial Engineering or other related field, preferred

• Background and 7-10 years of experience in the bulk liquid terminal industry
• Strong project management skills
• Prior experience in running liquid tank farm operations
• Proven track record of managing an hourly workforce in an industrial setting
• Must possess a strong understanding of labor contracts and have experience working effectively with both union and non-union work forces
• Prior experience managing customer relationships as it relates to quantitative service management
• Solid knowledge of PC systems and related applications
• Good organizational skills and ability to multi-task and properly set priorities
• Detailed and customer oriented
• Able to take initiative and work with others in accomplishing defined goals in a fast paced environment
• Demonstrated leadership, analytical capability, strong communication skills (oral and written) and excellent organizational skills

• Posses and maintain a valid driver’s license, and driving record…