FRONT DESK Receptionist​/Admin Associate - Per Diem

Job Description

The reception desk at Summit Oaks Hospital is responsible for greeting and assisting all visitors, answering the switchboard, documenting incoming deliveries, processing incoming and outgoing mail, and providing clerical support as requested.

The receptionist may also assist with various clerical duties and projects as assigned, and may assist with completing appropriate paperwork for new admissions during after‑hours shifts if assigned.

Education
:
High School Diploma (preferred)

Experience
:
Some experience (preferred)

Additional Requirements
:
May be required to work flexible hours.

• Follow the facility guest relations program when greeting and assisting all visitors, ensuring all visitors sign the visitor log and obtain a visitor pass.
• Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings.
• Utilize the paging system to announce callers as required.
• If assigned, provide clerical support to admissions: collate admission folder as required and keypunch revised patient data as required.
• Ensure an adequate supply of pre‑stuffed admission folders and distribute properly.
• If assigned, provide assistance to patients and employees, such as making change or providing meal tickets.
• Complete a variety of clerical projects as assigned.
• Distribute and accept applications for employment.
• Adhere to facility, department, corporate, personnel and standard policies and procedures.
• Attend all mandatory facility in‑services and staff development activities as scheduled.
• Adhere to facility standards concerning conduct, dress, attendance and punctuality.
• Maintain confidentiality of facility employees and patient information.
• Ability to sit for long periods, up to 8 hours.
• Ability to lift and carry up to pounds to move transfer file boxes, paper and newly admitted patients’ belongings, as required.
• Ability to use both hands in fine manipulation of small tools (copier, computer, telephone, calculator, fax machine).
• Ability to push and pull up to lbs. (file cabinet drawers, computer paper boxes).
• Ability to see well enough to read handwritten and typewritten material.
• Ability to retrieve files from bottom shelves and drawers.
• Ability to spend % working time in an environment of continuous low voices and office machine noise typical for business office atmosphere.
• Ability to handle a variety of repetitive tasks in an organized manner.
• Performs other duties as assigned/required by this position.