Office of Assemblyman Andrew Macurdy, NJ LD-21: Constituent Services and Outreach Coordinator Job Description - Office

Constituent Services and Outreach Coordinator

The office of Assemblyman Andrew Macurdy is seeking a Constituent Services and Outreach Coordinator to manage constituent cases and advocate within the district on behalf of the office.

Job Responsibilities

• Track and respond to correspondence from constituents, including phone calls, email, postal mail, and other comments submitted online;
• Act as a liaison to state and local agencies on behalf of the office and constituents in order to resolve constituent requests;
• Address concerns and questions from constituents quickly, professionally and effectively;
• Develop relationships and work in collaboration with community contacts to promote the Assemblyman's in-district agenda;
• Manage the Assemblyman's intern program;
• Accept and implement constructive, work-related feedback;
• Adapt quickly and work well in a team environment;
• Work a flexible schedule, including extended evening and weekend hours as needed;
• Perform other duties as assigned.

Qualifications and Skills

• A bachelor's degree or higher is preferred;
• Excellent oral and written communication skills;
• Ability to build meaningful relationships with a variety of people in a fast-paced environment;
• Regular access to a vehicle is preferred;
• Living in or nearby LD21 are preferred.

Commitment & Compensation

Position is full-time: 40 hours/week, with off-hour and weekend duties as needed. Benefits are included. Yearly salary is between $45,000 - $60,000 depending on experience.

Residency Requirement:The "New Jersey First Act," N.J.S.A. 52:14-7 (L. 2011, Chapter 70), requires new public employees to reside in the State of New Jersey within one (1) year of employment.