Team Lead - Customer Experience and Operations

Job Details

Job Location:

SUMMIT, NJ - SUMMIT, NJ 07901

Position Type:
Full Time

Education Level: Not Specified

Salary Range: $17.50 - $22.00

Travel Percentage:
None

Job Category:
Customer Service

At Team Car Wash Summit, we're looking for a friendly, dependable leader who can create an outstanding customer experience while helping support the day-to-day operation of our full-service car wash.

This is a hands‑on leadership position for someone who enjoys working with people, staying active, and leading by example. As a Customer Experience Lead, you'll welcome customers, assist them in selecting wash packages and membership options, process transactions, support wash operations, and help ensure every customer leaves completely satisfied with their experience.

This is not a seasonal position. We are looking for someone interested in building a long‑term career and growing with our company.

• Friendly, outgoing personality, positive attitude and team‑oriented mindset
• Strong customer service and communication skills
• Comfortable speaking with customers and making recommendations
• Dependable with excellent attendance
• Comfortable working outdoors in varying weather conditions
• Able to stand, walk, and remain active throughout the shift
• Ability to safely drive customer vehicles

• 401(k)
• Employee discount
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Paid time off
• Referral Program

Work Location:

Onsite at Team Car Wash Summit (100 Springfield Ave, Summit, NJ 07901). You will be working indoors and outdoors in all weather conditions.

Valid drivers license required.

Opportunity for advancement into Assistant Manager and Management roles for top performers.