Sr Client Service Associate; Onsite

About Wealth Enhancement

Wealth Enhancement is an independent wealth management firm serving over 80,000 households from more than 140 offices nationwide.

Our Summit, New Jersey office is excited to welcome a Sr Client Service Associate to our team. This role is a key part of our High Net Worth practice, serving as the primary liaison between clients and the Financial Advisor while delivering an exceptional, personalized client experience.

As a Sr Client Service Associate you will be involved in all aspects of the client relationship, from managing financial paperwork to preparing for account reviews, ensuring clients feel supported, informed, and valued at every stage.

This is an onsite, Monday through Friday position based in our office. While it is structured as a full‑time role, part‑time arrangements may be considered for a highly qualified candidate.

Base salary range: $65,000.00 to $75,000.00, plus annual bonus eligibility and benefits.

• New Client Onboarding and Office Administration
  • Ensure accurate completion and setup of prospect and new client paperwork
  • Follow up on incoming funds and transfers from surrendering companies
  • Maintain and update client and prospect information within the CRM (Salesforce)
  • Record incoming assets using the appropriate blotter or tracking tool
  • Manage daily mail operations including receiving, sorting, distributing, and sending mail and courier shipments
  • Oversee ordering, receipt, and inventory of office and general supply needs
  • Maintain organization and cleanliness of common areas including kitchenette and beverage supplies
• Client Relationship Management and Review Support
  • Engage with clients to understand their personal background and current financial needs
  • Serve as primary point of contact for client requests, determining next steps and coordinating execution
  • Prepare and process account transactions, including trades, deposits, withdrawals, and RMDs
  • Assist with scheduling client meetings, appointments, and internal events
  • Gather and organize client data and prepare materials for client meetings and reviews
  • Conduct tax‑related research, including review of 1099s
  • Coordinate as needed with clients’ tax or legal counsel on specific concerns
  • Complete all post‑meeting and ongoing client follow‑up to ensure exceptional service
• Industry/Company Knowledge
  • Demonstrates knowledge and can accurately execute against WEG’s Suitability Guidelines, operational processes, and sales model
  • Understands financial terminology and products
  • Working proficiency with annuities, mutual funds, separately managed accounts, fixed income, stocks, options, alternative investments, hedge funds, and charitable giving practices
  • Attends Client Services and company educational events
• Team and Corporate Support
  • Assists Advisor Team Operations to streamline processes
  • Completes operational projects to support enhancements and changes
  • Communicates process and sales updates to team
  • Supports ad‑hoc projects and operational initiatives assigned

• Bachelor’s Degree (or equivalent experience) in business, finance, economics or a related field
• 3 years’ experience in financial services
• FINRA Security Licenses or ability to obtain (plus)
• Experience with Charles Schwab, Fidelity and Pershing custodial platforms (plus)
• Superior verbal and written communication skills
• Proficient with Microsoft Office Suite or related software
• Familiarity with Salesforce and Support Org functionality
• Experience with Workday preferred

• Training and professional development
• Medical, dental and vision coverage (available to full‑time employees and their families)
• Health Savings Account with employer contribution
• Flexible Spending Accounts for medical, dependent, and transit expenses
• Life and AD&D insurance – employer paid and voluntary options
• Short‑term and long‑term disability, workers’ compensation – employer paid
• 401(k) with match and profit sharing
• Wellness programs and resources
• Voluntary benefits, including pet insurance
• 18 days of paid time off (PTO), accrued annually (25 PTO days after 4 years of service)
• 12 paid holidays each year (10 pre‑determined and 2 floating days)
• Paid parental and caregiver leave (caregiver leave available after 6 months of tenure)
• Tuition, licensing, and other credentials reimbursement (available after meeting service requirements)

Wealth Enhancement is an Equal Opportunity Employer, including disabled and veterans. This organization participates in E‑Verify.

Must meet OSHA requirements: ability to stand or sit for long periods, file documents, use telephone and computers.