People & Culture Recruiter - Retail

At Boll & Branch, we believe the candidate experience is a reflection of who we are as a company. For our People & Culture team, that means putting current and prospective employees at the center of everything we do — and that starts with how we recruit.

We're looking for a proactive, adaptable, and detail-obsessed Retail Recruiter to own end-to-end talent acquisition (TA) for our growing retail fleet— currently 19 locations and expanding. The ideal candidate will have a passion for relationship building and candidate experience and brings retail recruiting experience, ideally in luxury, hospitality and/or high-end DTC brands, and knows how to move fast without losing the human touch that makes candidates feel valued from their first interaction with us.

This role is primarily recruiting-focused — we're looking for someone who thrives in high-volume recruiting today, but is equally excited to grow into a broader HR generalist role as our “Dream Team” evolves. If you're earlier in your career and want to do deep, meaningful recruiting work while building toward a broader HR skill set, this opportunity is designed for you.

You will report to the Retail Business Partner.

• Full-Cycle Recruitment: Lead the hiring process for our 19+ (and growing!) store locations. You will own the recruiting strategy for New Store Openings (NSOs), ensuring we hit headcount targets with high-caliber talent on tight timelines while supporting District and Store Managers throughout every stage of the hiring process.
• Exceptional Candidate
  
  Experience:
  
  Deliver a high-touch, "unreasonable hospitality" experience to all candidates, maintaining timely communication and showcasing our mission and values from first contact to onboarding.
• Proactive Sourcing: Identify and attract top talent, across levels, using creative sourcing strategies beyond job boards. You will build relationships with mall/property managers and conduct on-the-ground recruiting in key markets to maintain a robust talent pipeline for current and future retail needs.
• Stakeholder Influence & Communication: Collaborate closely with the Retail Business Partner, District Managers, and Store Managers to understand specific staffing needs and create tailored, market-specific hiring strategies. You give direct, honest feedback on candidates — including when you disagree with a hiring manager's instinct — and you do it in a way that builds the relationship, not damages it.
• Operational Excellence: Facilitate the hiring process with laser focus, professionalism, and thoughtfulness. This includes preparing accurate offer letters, managing background checks via Checkr, and maintaining accurate and up-to-date data in our ATS and HRIS (Rippling). Ensure all activities comply with local employment laws.
• AI & Productivity Tools: Leverage technology and AI tools to work smarter — streamlining sourcing, improving communication, and freeing up time for the human connection that great recruiting requires. You use AI to think more rigorously and communicate more clearly, not to replace the judgment that makes this work meaningful.
• Employment Brand
  :
  Represent Boll & Branch as an employer of choice, ensuring every candidate experiences our "unreasonable hospitality" whether they’re hired or not.
• Team player: Deliver additional People & Culture initiatives (e.g., our Summer Internship Program) as needed. On a lean team, no task is too small.

• Experience: 3+ years of recruitment experience, specifically with luxury and/or hospitality brands. Experience at a brand with scale — where you've seen what great recruiting looks like at volume — is preferred. That said, we care more about what you've built and how you think than where you've worked.
• Mindset: A "down-for-anything" attitude with a commitment to "unreasonable hospitality" for both candidates and employees. You believe finding the right talent is more important than filling a role quickly — and you hold that standard even when timelines are tight.
• Self-starter: Exceptional attention to detail and consistent follow-through. You see tasks and initiatives through to completion without being nudged or reminded,…