Reliability & Rapid Response Sr Manager
Listed on 2026-09-13
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Management
Project & Program Management, Operations Management
What We Do
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.
Reliability & Rapid Response Sr Manager What We DoAt Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.
Who We AreOur global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you!
Join us in shaping our future–and yours. For more information, .
RELIABILITY DIRECTOR SKIN HEALTH
LocationNorth America, United States, New Jersey, Summit
Work LocationHybrid
What You Will DoThe Reliability & Rapid Response Senior Manager will be responsible for organizing large or strategically important programs and activities for the North America Supply Chain business unit. Responsibilities will include developing short and long-term programs to support the Supply Chain Operating Model, as well as creating and managing goals and initiatives. The senior manager is responsible for driving the reliability & agility programs within the business unit and in alignment with the regional and global strategies.
The senior manager will also lead high risk projects focused on accelerated compliant remediation of issues that have a high probability of causing significant impact to customer service. The senior manager will focus on proactive risk sensing and long-term issue prevention.
- Develop new programs to support the strategic direction of the organization and drive business unit agility efforts.
- Develop an evaluation method to assess program strengths and identify areas for improvement. Writing program funding proposals to guarantee uninterrupted delivery of services.
- Ensure goals are met in areas including customer satisfaction, safety, agility, quality and team member performance. Manage changes and interventions to ensure project goals are achieved.
- Proactively identify risk through various risk sensing techniques and develop detailed mitigation plans with robust contingency.
- Partner with leadership to ensure communication is timely, roadblocks are quickly addressed, resource gaps are identified and resolved, risks are mitigated, and partners are aligned across multiple levels.
- Manage stakeholder communications ensuring project issues and decisions on services are addressed.
- Develop strategy with the overall E2E Program & Process team. Presenting and collaborating with cross-functional senior leadership, exercising the highest level of integrity in the performed tasks.
- Partner with Plan, Make and Source to drive agility throughout our supply chain; focusing on utilizing continuous improvement tools to drive down lead times and strategic upside capabilities and optimize its complex global supply chain by managing shared manufacturing assets and capacity with other geographies, collaborating with third-party manufacturers and logistics providers, and creating the capability to manage a systemwide…
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