Audio Visual Event Specialist

Description

WHO WE ARE

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences,create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

WHAT YOU’LL DO

The Audio Visual Event Specialist will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.

Day-To-Day Responsibilities:

• Setup events in an atrium/cafeteria/ auditorium environment
• Support virtual and onsite Zoom and MS Teams Events
• Field service and support of Audio Visual/Video Conference endpoints and infrastructure (Microsoft Teams/Zoom/etc.)
• Field service support of control programs (Lenovo Hubs, Logitech Taps, etc.) – minor edits (could be with the aid of a programmer), compile, upload, and download capability
• Setup/breakdown of conference spaces meet the customers event needs
• Perform preventative maintenance task to help maintain customer spaces including but not limited to: testing/repairing cables, testing/repairing various hardware components
• Responsible for job site documentation as needed
• Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing connectors, Zoom video/audio recording support, etc.
• Work with internal/external teams in a professional manner that reflects the values of AVI-SPL
• Provide client training as needed
• Adhere to and understand local safety standards for all site duties
• Setup, operate and troubleshoot various audio/video systems.
• Travel to various job sites as required
• Must be flexible to work after hours and weekends when required

WHAT WE’RE LOOKING FOR

Must-Haves:

• Effectively communicate with employees, customers and colleagues
• Ability to use hand and power tools in a safe and efficient manner and to solder & crimp connectors
• Ability to manage small to medium projects
• Ability to work and think independently and ensuring to meet deadlines
• Intermediate computer knowledge
• Knowledge of basic signal flow for audio, video and control
• Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standard
• Minimum of a High School Diploma or equivalent

• Ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools and materials.

Nice-To-Haves:

• Minimum of 3 - 5 years of audiovisual integration, meeting/event support, and/or service experience
• Formal education in Electronics, Technology, or related field
• The following training certifications:
  • Microsoft Teams
  • Zoom
  • AMX Intro to Networking for AV Professionals
  • AMX Programmer I
  • Crestron Professional Installation
  • Essentials of Crestron Programming Certification
  • Exton AV Associate Certification
  • Info Comm Quick Start to the Audio-Visual Industry
  • Info Comm CTS General Certification

WHY YOU’LL LIKE WORKING HERE

• Medical benefits, including vision and dental
• Paid holidays, sick days, and personal days
• Enjoyable and dynamic company culture
• Training and professional development opportunities

MORE ABOUT US

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

Pay Type

Min Base

Max Base

Hourly

$35.10/hr

$38.46/hr