NOC Technician Data Center Facilities

NOC Technician – Data Center Facilities – Sumner, WA – Day and Night Shift Available

This opportunity is working directly with a mission‑critical data center colo provider. This firm provides data center solutions custom‑fit to the requirements of their client’s mission‑critical operational facilities. They provide reliability of mission‑critical facilities for many of the world’s largest organizations facilities supporting Enterprise Clients. This opportunity provides a career‑growth minded role with exciting projects with leading‑edge technology and innovation as well as competitive salaries and benefits.

• Apply knowledge on controls and building automation systems platforms such as Electrical and Power Monitoring Systems (EPMS), Building Automation Systems (BAS), or Building Monitor Systems (BMS) in a data center environment – testing and operations
• Provide emergency support when needed on critical controls systems onsite
• Monitor, maintain, and act as incident first‑response for liquid cooling cabinet system to ensure optimal thermal management
• Manage, run diagnostics, and troubleshoot infrastructure monitoring systems to maximize system uptime and visibility and ensure SLAs are maintained
• Perform Remote Hands / Smart Hands services for tenants using exceptional customer service skills, including racking, cabling, hardware diagnostics on compute and network equipment
• Conduct routine facility rounds and respond to emergency infrastructure alerts during the night shift
• Provide support for the facility team during maintenance activities and incident response
• Operate software to allow for the site infrastructure equipment and systems to perform with no error in obtaining maximum up time
• Troubleshoot system errors and conflicts within the software and operating systems
• Adhere to and review existing facility operating procedures (MOPs, SOPs, EOPs) and participate in defining and refining new ones as it pertains to control processes
• Monitor contractors and vendors for procedural, safety, environmental, risk mitigation and “stop work” process compliance with established SOPs and Policies
• Communicate effectively and provide team with updates to mitigate risk, safe operations and shift coordination
• Uphold our high standards of excellence in facility operation and appearance as well as respectful interpersonal conduct with colleagues and customers alike
• Monitoring fire detection and suppression systems, battery monitoring along local area network (LAN) mapping and records keeping
• Repair and troubleshoot controls systems and hardware (relays, controllers, etc.) Possess working knowledge on data center unique access systems and CCTV systems
• Assist with the integration of a new computerized maintenance management tool (CMMS) for all software and hardware systems along with all datacenter infrastructure systems
• Oversee all change management and controls system upgrades while maintaining 100% uptime on all existing equipment
• Direct and monitor subcontractors (onsite and offsite) including scheduling, resource management and coordination of design, construction and start‑up services as needed. Construction trades generally include various electrical, mechanical and equipment suppliers
• Install, coordinate, and wire BMS / HVAC controllers and field devices including low voltage cable terminations
• Troubleshoot BAS systems including corrective actions and discuss with technical support problems related to maintenance or operation of equipment
• Collect data and perform datacenter rounds and system readings
• Develop process documentation and training materials
• Install and wire BAS controllers and field devices including low voltage cable terminations
• Execute troubleshooting of BAS systems including corrective actions
• Perform QA / QC of BAS and integrated systems using BAS software tools

• Associate’s degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience
• Critical Facilities / Data Center infrastructure operations and management software experience
• Working knowledge of networking, routing and switching protocol, and networking equipment…