NOC Systems Manager Data Center Facilities

NOC Systems Manager – Data Center Facilities – Sumner, WA

This opportunity is working directly with a mission-critical data center colo provider. This firm provides data center solutions custom-fit to the requirements of their client’s mission-critical operational facilities. They provide reliability of mission-critical facilities for many of the world’s largest organizations facilities supporting Enterprise Clients. This opportunity provides a career-growth minded role with exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits.

• Operate and Manage controls and building automation systems platforms such as Electrical and Power Monitoring Systems (EPMS), Building Automation Systems (BAS), or Building Monitor Systems (BMS) in a data center environment – testing and operations
• Manage a team of NOC Technicians
• Supervise the on-site management of sub-contractors and vendors, ensuring that all work is performed according to established practices and procedures
• Establish performance benchmarks, conduct analyses and prepare reports on all aspects of the critical facility monitoring and controls systems
• Work with IT managers, Facilities Managers, and other business leaders to coordinate projects and optimize plant safety, performance, reliability and efficiency
• Monitor and administer MOPs and SOPs for all work on critical facilities / data center facility equipment controls systems
• Schedule work activities, within specified change control / management protocol
• Provide emergency support when needed on critical controls systems onsite
• Manage, monitor, maintain, and act as incident first-response for liquid cooling cabinet system to ensure optimal thermal management
• Manage, run diagnostics, and troubleshoot infrastructure monitoring systems to maximize system uptime and visibility and ensure SLAs are maintained
• Perform Remote Hands / Smart Hands services for tenants using exceptional customer service skills, including racking, cabling, hardware diagnostics oncompute and network equipment
• Conduct routine facility rounds and respond to emergency infrastructure alerts during the night shift
• Provide support for the facility team during maintenance activities and incident response
• Operate software to allow for the site infrastructure equipment and systems to perform withouterror in obtain maximum up time
• Troubleshoot system errors and conflicts within the software and operating systems
• Adhere to and review existing facility operating procedures (MOPs, SOPs, EOPs) and participate in defining and refining new onesas it pertains to control processes
• Monitor contractors and vendors for procedural, safety, environmental, risk mitigation and “stop work” process compliance with established SOPs and Policies
• Communicate effectively and provide team with updates to mitigate risk, safe operations and shift coordination
• Uphold our high standards of excellence in facility operation and appearance as well as respectful interpersonal conduct with colleagues and customers alike
• Monitoringfire detection andsuppression systems, battery monitoring along local area network (LAN) mapping and records keeping
• Repair and Troubleshoot controls systems and hardware (relays, controllers, etc.)Possess working knowledge on data center unique access systems and CCTV systems
• Manage the integration of a new computerized maintenance management tool (CMMS) for all software and hardware systems along with all datacenter infrastructure systems
• Oversee and manage all change management and controls system upgrades while maintaining 100% uptime on allexisting equipment
• Direct and monitor subcontractors (onsite and offsite) including scheduling, resource management and coordination of design, construction and start-up services as needed. Construction trades generally include various electrical, mechanical and equipment suppliers
• Install, coordinate, and wire BMS / HVAC controllers and field devices including low voltage cable terminations
• Troubleshoot BAS systems including corrective actions and discuss with technical support problems related to maintenance or operation of equipment
• Collect data and…