Benefits Coordinator

Make An Impact Every Day

If you’re someone who thrives behind the scenes making complex processes run smoothly and ensuring employees feel supported when it matters most, this role is for you. As our Benefits Coordinator
, you will play a key role in delivering a seamless and positive employee benefits experience across the organization.

The Benefits Coordinator supports the day-to-day administration, communication of Metrie’s benefits programs ensuring employees get value from their benefits when it matters most. This role focuses on operational execution, vendor coordination, employee support, and helping communicate benefit plans and updates clearly as our employee population continues to grow.

The Benefits Coordinator will assist the People Operations team with various Human Resources activities.

Preference is for this person to be based out of our Sumner, WA, New Lenox, IL, or Frederick, MD locations with a hybrid schedule of 4 days in office and 1 day remote. Travel may be required on occasion.

• Administer recurring benefits processes including enrollments, terminations, life events, and eligibility changes across benefit platforms (e.g., ADP, Voya, carrier portals).
• Support benefits communication and learning initiatives including organizing and coordinating employee webinars, informationsessionand related enablement materials.
• Manage benefits invoicing processes, including invoice reconciliation, dashboard updates, and coordination with Finance and Accounts Payable.
• Support COBRA administration with ourthird-party administrator Cobra Management Services (CMS),including weekly enrollments and monthly general notices, and terminations, and reinstatements.
• Support retirement administration, including processing terms and new hires,downloading reports, andcoordinationwith Payroll.
• Assist with Leave of Absence administration by tracking LOAs,producing forms, if needed,supporting communication workflows,keeping thebusinessinformed.
• Monitor the benefits inbox and ensuretimelyrouting, documentation, and follow-up of employee and vendor inquiries.
• Maintain organized electronic records and supporting documentation for audits, renewals, and reporting.
• Opportunities to create efficiencies with AI.
• And other tasks as needed.

We’d love to hear from you if you have:

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 1–2 years of experience in HR, benefits administration, or employee communications (preferred)
• Strong organizational and time‑management skills with exceptional attention to detail
• Ability to manage sensitive information with a high level of confidentiality and professionalism
• Strong interpersonal and communication skills with the ability to support employees effectively
• Ability to manage multiple priorities in a fast‑paced environment
• Familiarity with HR systems and communication tools; experience with AI tools is a plus
• Values matter to you. You bring your true self to work and live by our values – passion, respect, integrity, collaboration, and excellence

• Working for a well-established leader in the industry
• A competitive base salary and profit-sharing program
• Comprehensive benefits package - medical, dental, eye care and life insurance - Benefits start first of the month following hire
• 401k Retirement Savings Plan - Up to 4% match, 100% vested after 6 months

In adherence to the principle of pay transparency, we are pleased to disclose the base pay for this full-time position  base pay range for this role is set at $60,000.00−$70,000.00. It is important to note that this position may also qualify for discretionary bonuses or commission payments. The specific base pay within the range will be contingent upon an individual's skills, qualifications, experience, and geographical location.

Furthermore, it is essential to highlight that our remuneration ranges are established based on the role, level, and location.

Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team.

Metrie conducts pre-employment screening including but not limited to background checks and drug testing for all final candidates. All applications will be independently reviewed.