Desktop Deployment Technician

# Desktop Deployment Technician Apply
** Job#: 3039558
***
* Job Description:

**** Desktop Deployment Technician - Laptop Imaging (Windows & macOS)
*
* Location:

Sumner, Washington

Employment Type:

Contract
** Role Overview
** This is a hands-on, on-site contract position supporting the IT Asset Management and Tech Desk teams. The role focuses on high-volume device provisioning and imaging for Windows 11 and macOS laptops in an enterprise IT environment. The technician clears operational backlog by processing Service Now tickets, executing standardized build/refresh/reimage/decommission workflows, and shipping equipment to support new hires and break/fix needs.
** Key Responsibilities
*** Provision and image Windows 11 and macOS laptops using SCCM, Intune, and Jamf to fulfill new hire and break/fix requests.
* Review returned assets to determine reusability through reimaging or refresh versus decommissioning.
* Execute full device lifecycle activities including build, refresh, reimage, and decommission following established processes.
* Package and ship laptops and peripherals to support new hire provisioning and replacements.
* Process Service Now tickets for new hire requests and break/fix incidents, prioritizing based on FIFO with escalation for urgent needs.
* Maintain accurate asset tracking, documentation, and queue management with strong attention to detail.
* Collaborate with the service desk and IT teams to ensure timely resolution of device-related requests.
** Required Qualifications
*
* Experience:

* Hands-on experience with device provisioning and OS imaging for Windows and macOS endpoints
* Experience executing device lifecycle activities (build, refresh, reimage, decommission)
* Experience using ticketing systems such as Service Now for request and incident tracking

Technical

Skills:

* Proficiency with SCCM, Intune, and Jamf for deployment, configuration, and enrollment
* Working knowledge of Windows 11 and macOS administration, software deployment, patching, and basic configuration management
** Preferred Qualifications
*** Prior help desk or dedicated laptop provisioning experience
* Experience supporting enterprise-scale standardized imaging workflows
* Familiarity with Active Directory, Entra , and Group Policy fundamentals
* Experience in asset tracking and documentation within enterprise IT environments
** Compensation
* * The pay range for this position is $30.00/hr - $33.00/hr DOE.We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process.  for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at  or .  
* Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
** Everforth Apex uses a virtual recruiter as part of the application process. Click  here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

You can reply STOP to cancel and HELP for help. You can access our privacy policy at
** Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer…