Robotics Technician

About Destro AI

Destro AI is building the intelligence layer for robotics — the system that tells robots and humans what to do across complex real-world operations. Founded by former leaders from HAI Robotics, Dexterity, and Matic, Destro is built on a simple thesis: robotics has solved movement, but not decision-making.

At the core of Destro is Mothership OS, a centralized brain that coordinates robots, humans, and workflows in real time. Unlike traditional systems that rely on local intelligence on each robot, Destro brings global intelligence across the entire operation.

Destro recently closed its Seed round at one of the highest valuations for a robotics company at this stage, and is already working with large enterprise operators to deploy real systems in production environments.

This is a hands‑on, on‑site role based at a live customer facility in Sumner WA.

This role is responsible for the operational health of Destro’s deployed robot fleet on the day shift. Responsibilities include deploying and commissioning new systems, maintaining the health of the existing fleet, resolving exceptions in real time during peak operating hours, and training the warehouse associates who work alongside the robots.

As the day‑shift technician, this person also serves as Destro’s on‑site representative, working directly with the customer’s operations supervisors, engineering staff, and IT team as the primary point of contact when issues arise. Field observations and feedback are reported directly to Destro’s engineering team and inform ongoing product development.

This is an on‑site, floor‑based role requiring extended time on your feet during the operation’s busiest hours. It offers direct, hands‑on work with production robotic systems at an early‑stage company, where field feedback has a direct influence on product decisions.

As the site and deployment footprint grow, this person will be responsible for training incoming technicians.

• Deploy and commission Destro’s robotic systems on‑site — unboxing, assembly, charging infrastructure, network setup, and configuration
• Support site mapping, zone setup, and workflow configuration for new deployments and expansions
• Execute acceptance testing and validate systems against defined performance criteria before go‑live

• Run functional, integration, and end‑to‑end tests on robots and the Mothership OS platform
• Validate robot behavior against expected workflows and document deviations
• Verify software updates and configuration changes in the live environment before and after rollout

• Monitor the robot fleet through the Mothership OS dashboard throughout the shift
• Respond to and resolve robot exceptions in real time during peak volume — blocked paths, failed picks, navigation faults, charging faults, connectivity drops
• Triage issues quickly to keep throughput and uptime targets on track when the floor is busiest
• Track exception patterns and recurring failures rather than just clearing them one by one

• Execute scheduled preventive maintenance on the robot fleet — inspections, cleaning, sensor calibration, wheel and drive checks, battery health
• Plan maintenance windows around the operation so downtime does not cost the customer throughput
• Diagnose and repair mechanical, electrical, and electromechanical faults
• Manage spare parts inventory and coordinate replacements
• Maintain accurate maintenance logs and service records for every unit

• Train warehouse associates on how to work safely and effectively alongside Destro’s robots
• Deliver refresher training as workflows change and new associates join, including at shift handover
• Build and…