Community Service Specialist - Sumter

Job Responsibilities

the South Carolina Department of Juvenile Justice (DJJ).

It is the mission of the South Carolina Department of Juvenile Justice (DJJ) to impact and transform young lives, strengthen families, and support safer communities through targeted prevention and rehabilitation.

Under general supervision plans, organizes, and supervises administrative activities in the assigned county office. Provides coordination and support for basic case management activities.

• Presents a professional demeanor when working with the public.
• Prepares correspondence and reports as needed.
• Answers phones and routes calls appropriately.
• Provides database entry for all incoming materials to include reports from law enforcement, victims, and others.
• Implements and maintains procedures for recording and filing administrative forms, reports, documents and other materials.
• Supports the practice of electronic files.
• Responsible for supplies and office inventories. Is familiar with office equipment use.
• Participates in job related training and workshops for professional development.
• Conducts other duties as assigned, required or requested.

A high school diploma. Related clerical experience may be substituted for a high school diploma

• Ability to communicate effectively with the public in handling inquiries and communicating information.
• Ability to develop knowledge of community-based services and as needed share these service provider contacts to benefit juveniles, their families and victims.
• Knowledge of word processing, current office management practices and the ability to learn how to use the Juvenile Justice Management System (JJMS).
• Knowledge of grammatical rules, language usage and report formatting.
• Ability to organize and support office activities.
• Knowledge of the care and operations of standard office equipment and machines.
• Must be able to work with non-incarcerated and incarcerated youth and their families.
• Some overnight travel for training as needed.
• Must be able to drive and travel throughout the state.
• This position performs job duties relating to the custody, control, transportation, or recapture of youth within the jurisdiction of the Department of Juvenile Justice and the employee may have direct and direct contact with youth within the jurisdiction of the Department of Juvenile Justice.
• Training applicable for these duties will be provided.

Note :
If any Agency Requirements are listed above, applicants must also meet those requirements to be considered for the position. Salary may vary depending on experience and qualifications. Candidates must present documentation of their attainment of a college degree(s) at the time of the interview.

Documentation must be an official or unofficial copy of the college transcript or a Letter of Verification of Degree from the institution's Registrar's Office. If the candidate selected for the position provided an unofficial copy, it must be replaced with an official copy on or before the HR processing date.

A high school diploma and two (2) years clerical experience.

The South Carolina Department of Juvenile Justice offers an exceptional benefits package for FTE positions that includes:

• Public Service Loan Forgiveness Program
• Employee Assistance Program (EAP)
• Health, dental, and life insurance
• 15 days annual (vacation) leave per year
• 15 days of sick leave per year
• 13 paid holidays
• State retirement plans and deferred compensation programs
• Discount Programs such as Ticketat Work and We Save