Operations Manager - 2nd shift

Company Overview

At Gerber Childrenswear we stand for quality, everyday comfort, and safety. From the clothes we design, to the fabrics we select, to our focus on sustainability and community, we have got what baby needs for their first 1000 days and from one generation to the next.

Our mission is to be a trusted partner to those all responsible for the parenting journey. We do this by seeking everyday to answer the question
-Will this be safe and bring comfort and joy to every child? We are dedicated to our mission and passionate about collaboration, moving quickly, breaking down barriers, leveraging technology, eliminating bureaucracy and constantly striving to evolve. Our cultural foundation is built on quality, trust, and value, all bundled together in 90 years of happy little clients while focused on continuously improving to ensure many more years of happy little clients.

The Operations Manager is responsible for directing the daily activities of the warehouse, including labor scheduling, supervision, and proper utilization of space, equipment, and manpower. As well as improve productivity and efficiencies. The Operations Manager at JFC will be in charge of one of the following areas: receiving, picking/shipping or pick and pack, and he/she will rotate in these areas.

Key responsibilities include:

Staffing, warehouse operation, maintenance of the facility and equipment, implementation of safety/security/housekeeping programs and executing to excellent customer service levels. The Operations Manager serves as a coordinator between warehouse operations (inbound, picking, order assembly, shipping) and other areas like traffic, wave planners (USA/SAL), replenishment analyst, inventory, IT, Operations Intradeco, etc. The Distribution Center Manager is accountable for the safe, efficient, and economical operation of the facility and equipment.

Must provide daily/weekly status to Management and follow up on distribution needs (priorities, exceptions, special projects, etc.).

JFC Operations team (managers, supervisors, leads, operators, etc.), Wave planners/Adm., Planner, Inventory, IT, Inventory analyst/Order processing, Intradeco Operations team, traffic and HR department. Vendors (equipment, packing materials, etc.), transportation companies, TMS departments, customer compliance, etc.

• Develop and direct programs to ensure the efficient and cost-effective operation and utilization of the facility.
• Depending on the warehouse area assigned, plan and schedule distribution services including receiving, storing, order picking, order preparation, shipping, handling returned/damaged goods, maintenance, and administrative activities to ensure customer level of service standards are met in an efficient manner.
• Plan long‑range labor needs based on forecasts and input from planner and Senior management.
• Make recommendations to senior management on programs or processes to improve operations and then implement approved ideas.

• Direct and perform daily, weekly, and monthly warehouse meetings with supervisors and all employees.
• Interact with Sr. Management to establish goals and objectives both short and long term.
• Interact with traffic, account management, Replenish analyst, inventory control, order processing/wave planners, and human resources to ensure consistency of execution to customer level of service standards and productivity standards.

• Ensure 100% execution in the use of the WMS system to ensure integrity of the information for business planning and inventory management.

• Direct the operations of the distribution center supervisory personnel to achieve prescribed productivity standards.
• Participate in the implementation of new initiative, process improvements, automation, etc.
• In collaboration with Sr. Management and Human Resources, develop and maintain a productive work team by planning temporary manpower on a 30, 60, 90, 120 day basis while ensuring proper hiring of qualified personnel that will be effectively trained to perform their tasks.
• Apply sound communication and motivational techniques in supervising,…