Scheduler - Builder's Wholesale Interiors

Description

FLSA Status
:
Non-Exempt

COMPANY OVERVIEW Artisan Design Group – or ADG – is a leading supply chain partner to homebuilders throughout the United States. Over 3,000 ADG employees operating out of 135 facilities in 25 states provide a full range of design, procurement, and installation services along with products from the top manufacturers of flooring, cabinets, and countertops. Formed in 2016 by the merging of two industry leaders, ADG then acquired over 20 additional companies – each a leader in the geography it serves.

We are the premier interior finishings organization in the United States. Our expansive trajectory has been rapid, and we continue to experience explosive growth, thanks to our dedication to high quality work.

JOB SUMMARY The Scheduler is responsible for managing schedules provided by builders and ensuring that our schedules accurately reflect those of our customers. This role involves coordinating with customers and coworkers to ensure that installations are dispatched on the correct dates.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Tracks and monitors all installation schedules to ensure appropriate resource allocation
• Oversees customer portals to ensure customer expectations and schedules are met
• Coordinates and delivers service orders between sales teams and Service Technicians
• Utilize computer programs and any other equipment/tools as required by position
• Monitors and classifies shortages accurately, developing processes to prevent them
• Fully understands and interprets cabinet installation guidelines
• Demonstrates exceptional communication skills, facilitating interaction with multiple departments and customers
• Continuously reviews company processes to identify new efficiencies and develop proactive strategies

SUPERVISORY RESPONSIBILITIES This position does not carry out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• None

Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrates a calm and collected approach to problem-solving
• Previous work in cabinetry/carpenty industry is a plus
• Promotes and fosters a team-oriented environment
• Reliable and effective multitasker with a positive attitude and professional communication skills
• Capable of performing at a high level in a fast-paced, dynamic environment
• Maintains impeccable attendance and a strong work ethic
• Proficient in reading, comprehending, writing, and speaking clearly
• Skilled in using Microsoft Office products, including Outlook, Teams, Excel, and Word
• Preferably possesses experience in the construction industry and a production home building environment

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• While performing the duties of this job, the employee is regularly required to stand, walk, use hands, handle or feel objects, type and use a mouse; reach with hands and arms, and talk and/or hear. The employee is required to sit for extended periods.
• Ability to sit at a computer monitor for long periods throughout the day
• Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel, and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files

WORK ENVIRONMENT The work…