Senior Strategic Contracting Manager

Position Summary

The Senior Strategic Solutions Manager leads the business solution and contracting strategy in an assigned area, managing account priorities and delivering solutions for complex/system accounts in a cross-functional setting.

• Build partnerships with laboratory and hospital administration decision makers.
• Develop and present business and contracting strategies/proposals (considering ROI and ASP).
• Lead and facilitate meetings (in-person/virtual).
• Negotiate complex contract terms and pricing for Hospital Systems, GPOs, and IDNs.
• Ensure compliance with internal governance and statutory pricing regulations.
• Manage contract priorities end-to-end (initiation through post-execution), optimizing workflows and term adherence.
• Coordinate with legal on contracting redlines and terms.
• Collaborate with commercial teams on complex/high-impact accounts.
• Drive LEADS/LAGS by leading priorities and activities for business solutions in the Area.
• Identify and support training and development for team and new hires.
• Ensure high-quality, customer-focused service delivery.
• Serve as subject matter expert in hospital administration and laboratory-related focus areas.
• Maintain document control, repository maintenance, and deliverable tracking.
• Monitor/analyze account metrics and address gaps.
• Initiate new ideas to expand/improve business solutions.
• Meet/exceed team goals within management timelines.
• Maintain communication with leadership on progress and opportunities.
• Maintain core knowledge of offerings, competition, and administration issues.
• Maintain assigned company assets; submit required reports/paperwork/expenses.
• Perform other related duties as assigned; maintain HIPAA and other compliance guidelines.

• Bachelor’s degree (business/management/life sciences or related) and/or 5+ years equivalent experience.
• Experience implementing business-solution initiatives; problem-solving.
• Critical thinking; timeline/project/documentation management.
• Ability to multi-task in a fast-paced, matrixed environment.
• Strong written/verbal communication; relationship-building.
• Proficiency with CRM (Salesforce), reporting (Tableau), and Microsoft Office.
• Excellent team leadership/people management.

• Master’s degree (MBA/Healthcare Management or related).
• Leadership/mentoring experience.
• Familiarity with hospital systems and pathology networks.
• Established relationships in hospital/laboratory/pathology.
• Prior contracting negotiation experience.

• Complete pre-employment process: criminal background check, drug screening, credit check (for certain positions), and reference verification.