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Bilingual Customer Advocate: Delinquency & Claims
Job in
Sumter, Sumter County, South Carolina, 29153, USA
Listed on 2026-07-31
Listing for:
RoundPoint Mortgage Servicing LLC
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Round Point Mortgage Servicing LLC seeks a Bilingual Customer Service Specialist to support customers facing delinquencies and loss mitigation. This role emphasizes empathetic communication, accurate documentation, and proactive problem solving to restore account health and guide customers toward financial recovery.
The candidate will handle insurance claim steps and work with cross-functional teams while maintaining strict regulatory and internal guidelines.
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