Part-Time Administrative Support Assistant

Are you passionate about education and eager to make a difference in the lives of students? Tri County Technical College is looking for dedicated professionals to join our dynamic team! As a leader in higher education, we pride ourselves on fostering a collaborative, supportive environment where both employees and students thrive. Work alongside a diverse group of staff, faculty, and administrators who are dedicated to student success.

Be a part of a forward-thinking institution that values creativity, inclusivity, and excellence. If you are ready to contribute to the success of our great institution and grow your career apply today!We welcome applicants from all backgrounds and experiences who are committed to excellence in education.

This individual will serve as the first point of contact for the assigned Community Campus and deliver engaging front-line customer service to students and visitors in a “one-stop shop” environment. S/he will participate in regular training to remain current and knowledgeable on college-wide policies and procedures, as well as comprehensive student services functions. As a key member of the front office team, s/he will provide administrative and logistical support for the front desk, main office, and campus team, including front desk coverage and support as needed.

In addition to campus-specific responsibilities, this position provides college-wide support to current and prospective students by responding to calls to the College's main line and collaborating with departments across the College to deliver accurate, timely information and guidance. The ideal candidate is enthusiastic, student-centered, adaptable, and able to effectively manage multiple priorities while maintaining a positive, professional approach. A commitment to continuous learning and professional growth is essential.

Teamwork &

Collaboration:

This position is expected to foster a collaborative, team-oriented environment. The successful candidate will willingly assist colleagues across roles, adapt to changing operational needs, and contribute to shared campus priorities to ensure seamless operations and exceptional service to students, visitors, and colleagues.

• Deliver front-line customer service to prospective and current students, visitors, and colleagues through face-to-face interactions, phone calls, emails or other written requests
• Demonstrate flexibility in responding to changing priorities while maintaining a welcoming, student-centered approach to customer service.
• Be familiar with general college information and academic programs, including corporate and community education
• Maintain a current, working knowledge of policies and procedures for, but not limited to, admissions, recruitment and orientation, testing center, financial aid, registrar, business office, and general student services
• Establish relationships with colleagues across campus to stay up to date on policy and procedures, as well as support college-wide goals and initiatives
• Complete monthly data entry to produce quantitative and qualitative service delivery reports for the campus
• Provide secondary administrative support for the campus director, operations manager, student services coordinator, and occasionally the learning commons
• Assist with campus events as needed; provide support for internal and external groups or visitors on campus
• Ensure campus informational and promotional materials such as pamphlets and flyers are in stock and displayed for availability
• Participate in other administrative and support duties as assigned
• This position reports directly to the Operations Manager at the campus but receives indirect supervision and management from the campus director and student services coordinator.

• Associate’s degree and two years of professional experience, or high school diploma and five years of professional experience.
• Excellent computer skills and a working knowledge of standard office software and equipment are required.

• Experience in an educational setting, student services, or front-line customer service.
• Strong customer service, communication, and interpersonal skills, with the ability to…