Lead Engineer – Commercial Field Service

Overview

GE Aerospace is looking for a Lead Engineer to join our Commercial Field Service organization. The position may be co‑located at the customer’s site, providing day‑to‑day support and serving as the primary GE on‑site representative to lead technical direction, troubleshooting, and customer support for jet engine products before and during aircraft entry into service.

• Support customer issue resolutions, fleet issues, service bulletin implementations, monitoring and diagnostics, fleet configuration, and outage management.
• Interpret OEM and technical manuals where necessary.
• Review effectiveness of maintenance actions to identify training need opportunities.
• Utilize FLIGHT DECK principles to deliver continuous improvement and identify proactive reliability enhancements.
• Produce data analytics and timely reporting of production status, program updates, events, and trends to key internal stakeholders.
• Provide recommendations on proactive maintenance opportunities and facilitate rework to meet new aircraft certification requirements.
• Share voice‑of‑customer insights with internal stakeholders to assist data collection and performance analyses.
• Remain flexible to work on weekends and holidays; standard working hours are 1:30 PM – 10:00 PM EST with a 30‑minute dinner break.

• Bachelor's degree from an accredited university or college AND at least 2 years of full‑time experience in airline operations, maintenance planning, engineering, aviation propulsion, or a related field; OR high school diploma/GED AND at least 6 years of full‑time experience in those areas.

• Technical expertise in aircraft engine or turbo machinery equipment.
• Experience using software or data analytics to support technical decisions and recommendations to customers and stakeholders.
• Self‑directed problem solver with sound judgment and critical thinking.
• Ability to lead and deliver results‑oriented priorities using strong project management and analytical skills.
• Excellent oral and written communication and ability to build relationships at all levels.
• Passion for driving success for Aerospace with internal and external stakeholders.
• Demonstrated commitment to GE Behaviors:
  Customer Driven, Respect for People, Continuous Improvement.

GE Aerospace offers comprehensive benefits, including medical, dental, vision, prescription drug coverage, a Health Coach, Employee Assistance Program, 401(k) with company match and retirement contributions, tuition assistance, paid parental leave, disability and life insurance, paid time‑off, and benefits transitions for remote employees.

GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other characteristic protected by law.