Healthcare Facility Inspector​/Investigator; Investigations Unit

Job Responsibilities

Careers at DPH:
Work that makes a difference!

Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity

Responsible for conducting inspections/surveys/investigations and ensuring that the activities and services are in compliance with standards.

• Conduct inspections/surveys/investigations of healthcare facilities, service providers, and/or applicant. Evaluate the activities to determine the degree to which standards are carried out effectively. Identify all conditions that do not meet standards. Advise personnel administering activities and services to develop a plan of correction to remedy deficiencies, prevent their reoccurrence, and improve overall quality control and compliance with standards.
• Complete written reports of deficiencies and submit all reports of findings and required documentation in a timely manner. Ensure that all files pertaining to a survey are secured in accordance with HIPAA and in adherence to federal and state laws. Meet deadlines on written correspondence, documentation, and data entry. Abide by stringent rules regarding the completion of agency forms and practices pertaining to travel, reimbursement, training, and the use of state and/or federal resources.
• Serve as team leader to a survey team when requested and/or on a rotating basis. Conduct pre-survey/inspection/investigation team meetings, reviews of survey findings, entrance and exit interviews, travel arrangements, and directions to survey team when serving as team leader. Represent the team as the spokesperson or liaison for surveys when needed. Perform other duties when asked, including but not limited to: attend local and regional meetings with DPH staff and external organizations as needed;
  
  assist with training of staff; participate in hearings and trials.
• Participates in disaster preparedness tasks as outlined in the DPH plan during hazardous weather or state of emergency and reporting to duty and/or being on call on a 24-hour basis when a disaster event occurs.

A high school diploma and relevant program experience.

A valid driver's license. Must be able to plan and coordinate with others. Comprehend federal and state regulations and laws. Must have excellent writing and oral skills. Proficient in using Microsoft Office and applicable computer software programs. Must have exceptional attention to detail. Ability to recognize cultural diversity and incorporate cultural competence principles in all communication with internal and external customers.

Knowledgeable of all applicable regulations and policies/procedures. Must be able to accommodate roundtrip for up to four (4) hours and distances of up to 400 miles and to accommodate overnight travel 3-4 nights per week. Able to work flexible hours, including occasional weekends, holidays, and able to exceed eight (8) hours of work per day when needed. Must be able to bend, stoop, lift, and carry up to 20 pounds to a distance and/or height of up to 20 feet.

Must be able to become SMQT (Surveyor Minimum Qualification Test) certified. This certification will provide a 5% salary increase.

* Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate.

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.

A bachelor’s degree in Healthcare Administration, Business Administration, Public Health Administration, Physical Science, Natural Science, or a related field.

The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.

Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.

In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.

If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant…