WAN Transport Operations Specialist

WAN Transport Operations Specialist

Job Location:

US-SC-Sumter

Job :

Abacus Technology is seeking a WAN Transport Operations Specialist to provide technical support for the AFCENT Network Operations and Security Center (NOSC) at Shaw AFB as part of a 24/7/365 support environment. This is a full‑time position.

• Troubleshoot and develop solutions with LAN/WAN protocols such as Border Gateway Protocol (BGP), Open Shortest Path First (OSPF) and Enhanced Interior Gateway Routing Protocol (EIGRP).
• Configure, monitor and troubleshoot IP/MPLS backbone network.
• Assist with the installation and configuration of existing and new WAN transport systems as directed by the USAFCENT/A6 leadership.
• Develop standardized testing and cutover plans for USAFCENT WAN new equipment.
• Establish testing and remote monitoring procedures to ensure reliable operation of WAN transport in theater.
• Collect networking metrics for analysis to determine sub‑standard network performance both remotely and locally.
• Analyze a myriad of networking metrics and recognize sub‑par network performance.
• Configure and troubleshoot QoS involving policing, shaping and queuing.
• Report system and network documented findings for analysis and trending of bandwidth and network security incidents.
• Operate network intrusion devices specific to the Department of Defense as well as many commercial information assurance tools.
• Provide first‑level technical support to deployed users, escalates complex problems as required.
• Act as a consultant and provide feedback to the government to optimize the WAN transport networks.
• Identify and evaluate the operational impact of all outages.

3+ years experience in network support. Associate's degree in a related field. Additional years of experience may be substituted for degree requirements. Must be Security+ certified (or hold an equivalent certification in compliance with DoD 8570 IAT Level II). Must be CCNA certified. Must hold the ITIL v3 or v4 Foundations certification or be able to obtain the certification within 60 days of hire.

Experience providing LAN/WAN support. Knowledge of LAN/WAN protocols such as Border Gateway Protocol (BGP), Open Shortest Path First (OSPF) and Enhanced Interior Gateway Routing Protocol (EIGRP). Experience with firewall administration. Able to apply network engineering concepts and all layers of the OSI and DOD TCP/IP model. Experience supporting DoD projects. Must have strong communication skills and be able to interact professionally within all levels of an organization.

Must be able to provide support in a 24/7/365 environment including occasionally covering shifts outside of the assigned shift and/or providing after hours, weekend, or holiday support as needed on a rotational basis. Must be able to travel to CONUS or OCONUS sites to provide TDY support. Must be a US citizen and hold a current Secret clearance.