Sr Implementation Consultant Core​/Ambulatory

Job Title:

Sr Implementation Consultant

Core / Ambulatory

Location:

Remote (Canada or U.S.)

As a Senior Implementation Consultant on our Professional Services team, you will be a key contributor to the digital transformation of healthcare across Manitoba. Your role is central to successfully rolling out our Electronic Medical Records (EMR) to various ambulatory clinics and healthcare institutions in the province. You will be trained to deploy numerous Altera applications, with a primary focus on the Sunrise EMR Core and Ambulatory functionalities, including related products such as DBmotion, CPM, Opal, and Patient Portal.

In addition, you will provide expert workflow consulting services through all phases of the implementation life cycle, ensuring a seamless transition from paper‑based to fully electronic platforms.

• Implement the full suite of Altera software solutions, with emphasis on Sunrise EMR (Core and Ambulatory), at client sites primarily in Manitoba.
• Perform all project work‑plan tasks in accordance with contracted scope, collaborating as a vital member of a larger project team (PMs, Solution Architects, Clinical Consultants, CMIOs).
• Conduct complex system configuration tasks, providing high‑level consultation and technical guidance on system configuration to clients.
• Offer expert workflow consultation and guidance on critical ambulatory processes such as registration, scheduling, and clinical documentation.
• Translate existing paper‑based clinic workflows into an optimized electronic format.
• Proactively identify, resolve, and/or escalate system and complex workflow issues that arise throughout the implementation project.
• Provide comprehensive activation support and consistently meet or exceed client utilization and transformation targets.
• Set appropriate expectations with various client stakeholders, from end‑users to executive leadership (e.g., CMIOs), and expertly manage them throughout the project life cycle.
• Anticipate client needs, function as a client advocate, and demonstrate exceptional stakeholder engagement skills to foster successful project delivery.

• Bachelor’s degree or equivalent years of experience is required.
• Minimum 2+ years of hands‑on healthcare IT implementation and configuration experience.
• Strong, demonstrated functional knowledge of an EMR/EHR system.
• Specific expertise in Altera Sunrise EMR (Core or Ambulatory) is preferred.
• Experience with Epic or Meditech valued if coupled with deep knowledge of essential clinic workflows (registration, scheduling, clinical documentation).
• Experience working as part of a formal implementation project team that has successfully rolled out EMR systems.
• Clinical background preferred (SME who has rolled out clinics).
• Technical background (e.g., SQL or SSRS reporting) preferred.
• Proven client presentation experience; strong written and oral communication skills.
• Project management experience; skilled at managing numerous key priorities simultaneously during a long‑term (e.g., 12‑month) implementation cycle.
• History of quickly learning new information and taking on roles, tasks, and projects where rapid acquisition of knowledge is required.

10–15% travel, primarily to provide on‑site support during final go‑live activities.

Remote role. Candidates may live anywhere in Canada. Ideal locations include Manitoba, Saskatchewan, or Calgary, Alberta. Candidates located in the U.S. will be considered if they possess the required skill set, have a valid passport, and are willing to travel to Canada as required.

CA $75,000 – CA $90,000 (based on internal equity, market data, and applicant’s skills and experience).

Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

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As part of our recruitment process, we use artificial intelligence tools during the initial screening to help identify candidates whose qualifications most closely align with the requirements of the role. These tools support efficiency and consistency but do not replace human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals.

EO 13496:
Notification of Employee Rights under Federal Labor Laws. Our commitment to fair and equitable hiring.