IT Support Technician - Fort Jackson, South Carolina, Onsite

We strive to attract and retain the brightest people and offer different job experiences with a full range of challenges and rewards.

We help companies realize and implement IT solutions strategically. Yakshna Solutions supports our clients' mission and goals by sharing our know-how, skills, and knowledge. We take pride in being an equal opportunity employer.

Working with Yakshna gives you the opportunity to develop your knowledge, skills, and abilities. Additionally, you can build a network of peers and mentors and advance your career! We offer exciting opportunities to work with leading industry experts, business consultants, and IT specialists across large government and private sector companies. The people who work in Yakshna are as diverse as our services.

We recognize the crucial importance of each individual to our success and offer competitive compensation, comprehensive benefits, and innovative training.

Opportunities here exist across many services and US states. Don’t forget to refer your friends to earn cash for qualified referrals! Based on your profile and our current requirements, our recruitment team will contact you.

Jul 30 2025

Job Title:

IT Support Technician

Yakshna Solutions, Inc. (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000-1, 27001 certified, woman-owned small business headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to businesses and government organizations. We are committed to serving our communities as a leading IT vendor offering innovative, quality, and cost-effective solutions.

We offer a benefits package including 401(k), health, dental, and vision insurance, life insurance, disability coverage, paid time off, training, and professional development.

We are seeking a highly qualified IT Support Technician.

Required Qualifications and Skills:

• Provide support services for a wide range of IT and AV issues, interpreting policies, standards, and guidelines; conducting analyses; recommending resolutions for complex issues; testing and optimizing system and network functionalities; and evaluating new approaches.
• Define business or technical requirements for system design, development, and support; prepare reports; represent the organization; and provide technical leadership.
• Perform preventive maintenance and repairs on IT and AV equipment.
• Install, configure, troubleshoot, and maintain hardware and software to ensure system availability and functionality. Control application versions and document system configurations. Optimize system performance and recover failed systems.
• Provide customer support, troubleshoot complex problems, and minimize business interruptions.
• Monitor network and system availability, participate in testing and upgrades, and assist users with system use.
• Exercise judgment to identify problems, evaluate data, and determine appropriate actions to ensure system interoperability and functionality.

Required Skills and Qualifications:

• Bachelor's degree in computer science or a relevant field
• 4+ years of experience in IT support/helpdesk
• Active Secret Clearance
• Active CompTIA A+ certification

YSI is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, veteran status, or disability.