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IT Helpdesk Management Engineer

Job in Sumter, Sumter County, South Carolina, 29150, USA
Listing for: Updater, Inc
Full Time position
Listed on 2026-06-28
Job specializations:
  • IT/Tech
    IT Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: IT Helpdesk & Knowledge-Management Engineer

Updater, Inc is hiring an IT Engineer to join their IT team. The role includes handling IT support requests, leading documentation efforts, and managing IT knowledge bases for both human users and AI. Ideal candidates will possess 1–3 years of relevant experience, strong technical writing skills, and familiarity with SaaS tools.

The position offers a competitive salary range of $80,000 – $100,000 annually and a variety of benefits including medical insurance, stock options, and flexible PTO.

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