IBM Maximo MAS Support Consultant Job Sumter area,South Carolina USA,IT/Tech

We are seeking an IBM Maximo MAS Support Consultant to help stabilize and support a recently implemented Maximo Application Suite (MAS) environment. This role will focus on ticket resolution, data troubleshooting, integration support, and identifying recurring issues that can be addressed through long-term process improvements. The ideal candidate will have hands‑on experience supporting Maximo MAS environments, strong data analysis skills, and the ability to troubleshoot integration issues involving XML, Oracle databases, and APIs.

This individual will work closely with business and technical teams to improve system stability and support ongoing operational needs.

Responsibilities

Support stabilization efforts for a recently implemented IBM Maximo Application Suite (MAS) environment
Investigate, troubleshoot, and resolve application support tickets and integration‑related issues
Analyze large volumes of support requests to identify recurring trends and root causes
Perform data analysis and data manipulation within Maximo to resolve business and system issues
Support integration troubleshooting involving Oracle systems, APIs, and XML‑based messages
Review and correct integration errors through Maximo Message Reprocessing
Work with business users and technical teams to resolve data discrepancies and process issues
Document findings, resolutions, and recommendations for long‑term improvements
Participate in weekly sprint planning and ticket management activities within Jira
Provide knowledge transfer and mentorship to internal team members

Required Qualifications

3+ years of IBM Maximo experience
Strong troubleshooting and production support experience
Experience working with XML and integration error resolution
Oracle and SQL database experience
Experience analyzing and manipulating application data
Familiarity with API‑based integrations
Experience working within Jira or similar ticket management tools
Strong analytical and problem‑solving skills
Excellent communication and documentation abilities

Preferred Qualifications

Experience supporting utility, energy, public sector, or asset‑intensive organizations
Familiarity with Maximo Message Reprocessing
Experience supporting Oracle EBS integrations
Understanding of enterprise application integrations and middleware concepts
Knowledge of asset management and maintenance business processes

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