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AOC Communications Help Desk Technician; Tier 1

Job in Sumter, Sumter County, South Carolina, 29153, USA
Listing for: MicroTech
Full Time position
Listed on 2026-07-29
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: AOC Communications Help Desk Technician (Tier 1)

Micro Tech is seeking a Communications Focal Point (CFP) Service Desk specialist to support the CAOC at Shaw AFB. The role provides Tier 1 help desk and client hardware/software troubleshooting across enterprise networks.

You will work on the AOC floor, respond to incidents by phone or remote access, and coordinate with back shops to resolve issues, with rigorous verification before closing tickets. DoD 8140 DCWF 451 certification and active Secret clearance are required.

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