AVP of Compliance

Administration, 160 W Wesmark Blvd, Sumter, SC 29150, USA

The AVP of Compliance is responsible for developing, implementing, managing, and administering all aspects of the credit union’s Compliance Management, Forms Management, and Quality Assurance Programs to ensure compliance with applicable federal and state laws, rules, regulations, and regulatory agency guidance. The AVP of Compliance will act as a liaison between regulatory agencies and the various departments within the organization on regulatory and related matters.

Additionally, the AVP will interpret and summarize regulatory guidance for applicability, drive internal process improvements, create and leverage data analytics dashboards for compliance risk monitoring, and provide recommendations on external content submitted by regulatory agencies.

• Develops, implements, and administers the credit union’s Compliance Management System, including comprehensive self‑testing of transactions, disclosures, system parameters (i.e., calculation of dividends, interest, APY, APR, etc.), forms and procedures; makes necessary preparations for regulatory examinations and internal or third‑party audits; and obtains guidance and recommendations from the credit union’s legal counsel when appropriate.
• Develops, implements, and maintains an effective Forms Management Program and creates procedures, forms, and an approval process for implementing new and revised forms compliant with state and federal regulations.
• Develops, implements, and administers a Quality Assurance Program to ensure accurate and timely reviews of lending and operational processes. Identifies trends, deficiencies, and recommends corrective actions to mitigate risk.
• Works closely with the Vice President of Risk Management, ELT, and credit union leaders to assess strategic plans, products, marketing, operations, and routine business practices to identify and remedy loan quality issues, compliance issues, deficiencies, or violations.
• Identifies and mitigates potential compliance risk exposures; interacts with credit union personnel pertaining to such issues.
• Monitors rule making and regulatory compliance guidance issued by federal and state regulatory authorities and other sources (guidance from credit union organizations, news regarding litigation or enforcement actions, etc.) to identify emerging compliance risks and advise the credit union of their impact.
• Monitors, investigates, and coordinates the correction and resolution of any deficiencies noted in compliance by auditor or examiner, or complaints and problems from department staff, NCUA, or other regulatory agencies.
• Reviews and interprets new laws and changes to existing laws and regulations. Implements changes and trains credit union personnel as required.

• Serves as the direct point of contact for compliance, forms and quality assurance inquiries from management and all personnel.
• Serves as a subject matter expert for process improvement and project teams for new processes, products, and services to ensure compliance with applicable laws and regulations.
• Instills a strong compliance culture throughout the credit union’s branches, departments, and business units.
• Reports to and advises the Board of Directors, ERM Committee, Senior Management and personnel of emerging compliance issues and consults and guides the credit union in the establishment of controls to mitigate risks.
• Provides alternatives to improvements that are practical and actionable.
• Prepares and completes reports, projects, and other duties as assigned by the VP of Risk Management.

The AVP of Compliance will lead and develop compliance and quality assurance staff, fostering a culture of accountability and continuous improvement. Provides coaching, performance feedback, and ensures team members maintain required certifications.

Maintains a written plan for each program assigned as a primary responsibility and ensures all aspects of the plan are followed. Reviews and updates the plan regularly and at least annually. Conducts research and effectively analyzes laws and regulations. Displays excellent…