Quality Supervisor

Requisition

Job Category:
Quality

Contract type:
Permanent

Location:

Sumter, SC

Salary Range: $77,000.00 to $87,000.00

SKF, reducing friction since 1907, re‑imagining rotation for a better tomorrow!

SKF is an industry‑leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos.

Sustainability is at the heart of everything we do. SKF is on pace to decarbonise all its production facilities by 2030.

We’re guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet.

We’re a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.

The Quality Supervisor plays a key role in ensuring that the plant’s products, processes, and people consistently meet the highest standards of quality, reliability, and compliance.

This position oversees daily quality operations, supports the execution of the plant’s Quality Assurance System, and ensures alignment with SKF Group policies, customer requirements, and industry standards such as AS9100.

You will lead and develop a team of quality technicians and inspectors, guide containment and problem solving activities on the shop floor, and maintain strong partnerships across production, engineering, and supply chain. This role requires a balance of hands‑on oversight, disciplined process management, and the ability to translate complex quality requirements into practical, sustainable practices. The Quality Supervisor ensures that quality is embedded into every stage of manufacturing and that the organisation continuously improves its performance and customer satisfaction.

• Manage incoming quality inspection and support factory‑based supplier quality activities.
• Supervise End of Line (EOL) inspection resources, processes, data collection, and shop‑floor level problem‑solving efforts across production lines.
• Lead and coordinate shop‑floor process containment activities to address non‑conformances quickly and effectively.
• Maintain resources and oversight of the Records Room, including process improvements to meet specialised documentation requirements.
• Ensure all products meet internal quality system requirements and customer reliability standards.
• Provide training and training materials to other departments as needed.

• Lead and maintain certification to the AS9100 standard and associated programmes.
• Direct ongoing review and improvement of the quality system, including updates to procedures and documentation.
• Lead all customers, SKF, and external quality system audits; ensure documentation is accurate and audit‑ready.
• Oversee creation of Certificates of Conformance and ensure robust, compliant processes.
• Maintain core documents such as PFMEA, Control Plans, Single Point Lessons.
• Manage factory returns, including customer complaints (TERs, DERs), RGAs, and vendor returns.
• Review customer feedback to identify trends and determine areas requiring quality system emphasis.
• Communicate with internal team members and suppliers to resolve quality issues and support continuous improvement.
• Support the Customer and Vendor Manager in establishing inspection standards that meet company requirements.

• Bachelor’s degree in Engineering, Quality Management, or a related technical field; equivalent practical experience and specialised training may be considered.
• 5–7 years of relevant quality assurance experience, including at least 3 years in a supervisory or team‑lead capacity.
• Broad and in‑depth knowledge of manufacturing processes, quality control methods, and related technologies.
• Basic data analysis skills are recommended.
• Strong ability to…