Deviation Supervisor - Onsite Greenville, NC

Work Schedule

Standard (Mon-Fri)

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

This role is located onsite (M-F) in Greenville, NC.

A leading pharmaceutical organization is seeking a Deviation Supervisor to support its quality and compliance operations within a high-volume sterile manufacturing facility. This role will be responsible for the timely completion of investigations. By working cross-functionally between various groups, your team will focus on the identification of root cause(s), trend analysis as well as identification of corrections, corrective actions and preventative actions (CAPA) to assist in the reduction or elimination of reoccurrence of investigations.

• Leading a team in conducting thorough and structured investigations through data collection, collaboration, and analysis.
• Work on the manufacturing and/or laboratory floor to gather data and observe processes.
• Be a method SME for root cause analysis tools (6M, Fishbone, TapRooT etc.) and general problem-solving techniques.
• Lead, initiate, and assist with the completion of immediate corrections and CAPA items as well as ensuring that CAPA items are robust and pertain to the assignable root causes.
• Ensure that the quality impact to both the patient as well as the product is assessed against applicable regulatory guidelines.
• Escalate activities and barriers associated with investigation planning and completion.
• Write reports and summaries clearly and promptly to ensure timelines are met.
• Compile Key Process Indicators (KPIs) for investigation.
• Present investigation findings in review boards (Deviation or CAPA) as well as to the impacted customers.
• Be a site champion for projects associated with improvements to investigations.
• Actively engage in and adhere to departmental systems to maintain a smooth and efficient workflow (visual management, scheduling systems, shared assets).
• Champion a culture of collaboration, flexibility and competitiveness by increasing business and scientific acumen, industry knowledge and executional skills.
• Mentor and train staff members.
• Provide oversight of completion of investigations.
• Provide investigation guidance and expertise for complex deviations to all teams on site.

• Be able to prepare information for the educated but uninformed reader and translate complex and scientific events into a readable document.
• Be able to perform statistical analysis when there is a large body of data.
• Strong critical thinking and problem-solving skills by using logic and reason.
• Understand and utilize risk analysis skills.
• Proactively identify area(s) of improvement within a system or process.
• Strong communication skills to facilitate meetings to gain internal alignment on root cause(s) and CAPA; may need to be regulatory authority or customer facing.
• Ability to resolve conflict in a cross functional setting.
• Project management and organizational skills to handle and prioritize multiple investigations at one time.

• Inquisitive attitude – look past just the obvious solutions.
• Be Unbiased and Analytical – Use objectivity when looking at a problem.
• Structured and Organized.
• Foster Collaboration and Teamwork.
• Strong communication and listening skills.
• Adaptable to embrace change/influence.
• Demonstrate Company Values and have the utmost integrity.
• Demonstrate goal-oriented leadership, driving others to achieve…