Quality Manager

ARSAN International Consulting Group | Full time

York, United States | Posted on 08/27/2026

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Our client is a global manufacturing company specializing in highly engineered metal components, precision machining, tooling, and metal stamping products serving industrial, automotive, and aerospace applications.

The Quality Manager is responsible for the overall leadership and management of the Quality Department, including quality engineering, supplier quality, quality inspection, quality systems, customer quality, and regulatory compliance.

This position directs quality activities to ensure compliance with ISO 9001, IATF 16949, AS9100, ITAR, customer requirements, and company standards while driving continuous improvement throughout the organization.

The Quality Manager is also responsible for maintaining effective relationships with customers, suppliers, and internal stakeholders to ensure product quality, customer satisfaction, and operational excellence.

Position

Reports To:

VP/General Manager

Positions Supervised: Supplier Quality Engineer, Quality Inspectors I-III, Quality Programming Technician.

• Bachelor’s degree in Engineering, Quality, Manufacturing Engineering, Industrial Engineering, or a related technical field.

• Minimum of 7 years of progressive manufacturing quality experience.
• Minimum of 3 years of leadership experience in quality management or a supervisory role.
• Experience in metal stamping, tooling, machining, or precision manufacturing environments.
• Knowledge of ISO 9001, IATF 16949, AS9100, and ITAR requirements.
• Demonstrated experience with APQP, PPAP, FMEA, Control Plans, SPC, MSA, Root Cause Analysis, GD&T, and blueprint interpretation.
• Strong understanding of quality inspection methods, calibration systems, and metrology practices.
• ASQ CQE, CMQ/OE, Lead Auditor, or Six Sigma certification preferred.
• Ability to travel as business needs require.

• Quality Management Systems (QMS)
• ISO 9001
• IATF 16949
• AS9100 and AS9102
• ITAR and export control requirements
• APQP and PPAP
• PFMEA and Control Plans
• Process Flow Diagrams
• Statistical Process Control (SPC)
• Measurement System Analysis (MSA)
• Root Cause Analysis methodologies
• 8D, 5-Why, and Fishbone analysis
• GD&T and blueprint interpretation
• Quality inspection methods
• Calibration systems
• Capability studies
• First Article Inspection (FAI)
• Lean Manufacturing and continuous improvement methodologies
• Customer and supplier quality systems
• Manufacturing process validation and production quality support
• Problem-solving and analytical skills
• Root cause analysis
• Quality and operational accountability
• Cross-functional collaboration
• Effective communication
• Decision-making
• Teamwork
• Integrity and professionalism
• Proactive approach
• Ability to manage priorities and quality-related escalations
• Leadership and team development

• Lead internal audits, customer audits, registrar audits, and surveillance audits.
• Manage audit findings and ensure timely implementation of corrective actions.
• Coordinate Management Review activities and report key quality metrics to leadership.
• Maintain quality procedures, work instructions, forms, and records.
• Ensure compliance with company policies, procedures, and customer-specific requirements.

• Lead quality engineering activities related to product development, process validation, and production support.
• Support APQP, PPAP, PFMEA, Control Plans, Process Flow Diagrams, and MSA activities.
• Analyze quality and production data to identify trends and improvement opportunities.
• Conduct capability studies and apply Statistical Process Control methodologies.
• Provide technical support regarding blueprint interpretation, GD&T, inspection requirements, and measurement techniques.
• Develop and maintain inspection methods, acceptance criteria, and quality standards.

• Serve as the primary customer contact for quality-related concerns and escalations.
• Lead customer corrective action activities utilizing 8D, 5-Why, Fishbone, and other root cause analysis methodologies.
• Monitor customer scorecards and quality performance metrics.
• Coordinate customer visits, audits, and quality reviews.
• Ensure timely response and resolution of customer complaints and corrective action requests.
• Provide leadership and direction for supplier quality activities.
• Oversee supplier quality engineers and supplier development initiatives.
• Monitor supplier performance, scorecards, corrective actions, and quality metrics.
• Support supplier qualification, approval, and audit activities.
• Partner with purchasing, engineering, and operations to improve supplier quality…