Retail Part Time Keyholder: Clarendon

Job Title:

Retail Part Time Keyholder – Clarendon

At Framebridge, we are disrupting the custom framing market by transforming a cumbersome experience into a delightful one. We expand the market for custom framing while building a beloved brand that celebrates the best moments in life. Our growing consumer‑based business operates online and in retail stores, delivering high‑quality custom products at an affordable price with a quick turnaround.

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Support onboarding and training of new retail team members.
• Execute and improve operational activities to ensure customer experience and financial goals are met.
• Apply excellent listening, oral, and communication skills to build relationships with customers and coach team members.
• Demonstrate deep product knowledge and provide design advice to customers; train teammates to do the same.
• Answer questions, troubleshoot issues, and use sound judgment to resolve them.
• Offer suggestions to innovate and improve the retail experience.
• Help Framebridge deliver on our 100% happiness guarantee.
• Work a flexible schedule, including evenings and weekends, to meet business needs.

• Experience as a keyholder or in a customer service, retail, or hospitality role.
• Engaging personality with strong influence, interpersonal, communication, and relationship‑building skills.
• Interest in design and excitement to work in a creative environment.
• Quick and eager learner of new tools, technology, products, and processes.
• Excellent time‑management, organizational, and problem‑solving abilities.
• Adaptability and willingness to work flexible hours, including evenings and weekends.
• Degree in art, design, marketing, or relevant fields preferred but not required.

• Paid time off and paid holidays
• Short‑term disability
• Employee Assistance Program (EAP)
• Frame discount and free frame codes
• Contests and incentives
• Commuter benefits
• And more

Framebridge believes that the posted hourly range is accurate for this role at the time of posting. The range may be modified in the future. In addition to the hourly rate, this role is eligible to receive a cash bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.

Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. We make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to race, color, national origin, age, religious beliefs, sex (including pregnancy), disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other characteristic protected by federal, state or local laws.