Field Service Technician I - Columbia, SC

Field Service Technician I

Location: Columbia, SC

Field Service Technician responsible for installing, maintaining, and servicing electromechanical equipment such as self‑checkout systems within an assigned territory. Provides first line customer support, triages issues, performs preventive maintenance, repairs, and system overhauls using training provided by NCR Voyix.

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment such as self‑checkout systems within an assigned territory.
• Perform maintenance, repair, preventive maintenance, and system overhauls.
• Communicate with customers in an open, helpful, and engaging manner to find solutions.
• Organize, triage customer issues, and resolve problems proactively.

Hourly Pay Range: $17.00 to $19.00 depending on location and experience levels. Overtime available at time and a half.

• 7 paid holidays and 6 paid floating holidays.
• Paid vacation – up to 80 hours in the first year.
• 401(k) savings and retirement plan.
• Company‑provided business‑use only vehicle.
• Medical insurance available immediately.

• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Valid driver’s license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Flexible shift work – rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with hands, and repeatedly grasping and manipulating objects of varying size.
• Willing to be trained on and operate small‑scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.

• Familiarity with large servers, mainframe computers, and imaging software.
• A+ Certification, CompTIA, N+ Certification.
• One or more years of related experience.

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes.