APS Team Leader

Responsibilities

• Oversee daily program operations, supervise staff, and ensure the delivery of protective services to vulnerable adults in accordance with state policy and best practices. Coordinate workloads, monitor performance, and provide guidance to ensure timely, appropriate interventions that promote safety, well‑being, and the least restrictive environment.
• Act as a liaison with state partners and community stakeholders, ensuring compliance with reporting and documentation requirements, and support program accountability through data review and quality assurance. Provide support during emergency response operations to maintain continuity of services.
• Supervise APS staff by coordinating workloads, assigning responsibilities, and conducting case reviews of assessments, service plans, and documentation in CAPSS. Ensure services are delivered in a timely, appropriate manner that promotes client safety, dignity, and self‑determination. Maintain compliance with documentation standards; may carry a limited caseload, support other counties, and participate in on‑call rotation as needed.
• Monitor and evaluate staff performance through review of APS batch reports and other performance data. Hold staff accountable for meeting program goals and delivering effective protective services while ensuring interventions align with the least restrictive environment appropriate to each client.
• Coordinate communication and collaboration with community partners, clients, families, and internal staff to support program operations, strengthen service delivery, and maintain effective working relationships across disciplines.
• Assess and support clients’ access to long‑term services, including facilitating financial resources, guardianship or conservatorship, emergency services, and coordination with probate or family court as appropriate.
• Serve as liaison with the State Office and Adult Advocacy Division. Ensure required reports, referrals, and documentation are accurate, complete, and submitted within established time frames, including Critical Incident Reports, Medicaid documentation, ACP, Mental Health, OIDD, and Emergency Funds.
• Support emergency response operations, including Red Cross sheltering and disaster‑related services; coordinate documentation, monitoring, and development of client emergency plans.
• Perform other related duties as assigned.

• A Bachelor's Degree in Social Work, Human Services, Public Administration, or a related field and three (3) years experience in Human Services or Social Services Programs.
• A Master's Degree in Social Work, Human Services, Public Administration, or a related field and one (1) year of experience in Human Services or Social Services Programs.
• Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.
• If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for a job offer.

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

Adult Protective Services / Oconee County