Account Receivable Collector​/Auditor

Monday - Friday 7:45 - 4:30 and occasionally Saturday 8:45-12:15

Reports to:

Cardholder Services Supervisor

Pay Status:
Non-exempt

Pay Rate:
Depending on Experience

Monitor Accounts Receivable for delinquencies and perform all collection functions as they relate to property assessments and ownership deeds. Ensure accounts are collected in a timely and appropriate manner. Establish and maintain an audit system to verify and ensure the accuracy of RCSC Cardholder records. Works on special projects as needed by management.

• Process and monitor all collections efforts for Accounts Receivable within the Cardholder Services Department.
• Perform audits on ownership and research through all available means and resources.
• Prepare delinquent A/R reports and A/R status reports as needed.
• Research and file property liens for members who become 90 days past due.
• Maintain and organize collection files for all members over 90 days past due.
• Send correspondence for collection efforts and perform follow up phone calls, meetings and negotiations to collect past due accounts.
• Prepare detailed collection documentation on unresolved cases and work with a third party to pursue legal actions and/or collection proceedings.
• Assist with research of returned mail.
• Cross train as cardholder services agent.
• Design and create letters, spreadsheets and forms utilizing a computer.
• Participate in mandatory safety training and prioritize safety throughout the workday.
• Other duties as assigned

• Two years of Collections experience
• Knowledge of deed titles preferred
• Experience with real estate transfers
• Knowledge of federal and state collection laws
• Knowledge of internet resources for collections purposes
• Ability to communicate effectively with cardholders and staff
• Experience with Corporate Bylaws and Board Policies
• Working knowledge of Microsoft Word and Excel
• Excellent verbal and written communication skills
• Attention to detail and excellent organization skills