Referral Specialist - USFTGP Heart and Vascular Institute Sun
Listed on 2026-02-28
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Healthcare
Healthcare Administration, Medical Office, Medical Receptionist
Job Description - Referral Specialist - USFTGP Heart and Vascular Institute Sun City (260000PN)
Referral Specialist - USFTGP Heart and Vascular Institute Sun City - (260000PN)
Description
The primary focus of this position is to provide excellent customer service to physicians and patients referred for appointments/services at USF Health. Serves as the point of contact for patients being referred to USF Health to schedule provider referred appointments/services within the practice plan. Screens and processes internal referrals generated by USF Health and/or outside providers.
Essential Functions- Receives and tracks patient referrals including working with other specialties to confirm patient visits, and investigates any incomplete referrals for timely processing
- Works with clinical staff to ensure a timely and appropriate appointment is scheduled
- Obtains authorizations required for patient visits, procedure, surgeries and medication to be approved by payer
- Reviews and addresses messages related to patient referrals to allow for timely scheduling of visits
- Develops and maintains an effective and accurate filing system for the department
- Identifies and routes patient appointment information to the correct recipient via computer database and/or telephone calls
- Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication
- Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care
- High School Diploma or Equivalent
- 2 years of Front Desk experience in healthcare
- Approved medical terminology certification or med term course completion
Sun City Center
Work LocationsTGMG HVI Sun City 959 E Del Webb Blvd Sun City Center 33573
Eligible for Remote WorkOn Site
JobOrganization:
Academic Medical Group Inc
Schedule:
Full-time
Scheduled Days:
Monday, Tuesday, Wednesday, Thursday, Friday
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