PAS Representative Job Sun City area,Arizona USA,Healthcare

Primary City/State: Sun City, Arizona

Department Name: Lakes-Img Ctr

Work Shift: Day

Job Category: Revenue Cycle

Find your path in health care. Operating a hospital is more than IV bags and trauma rooms. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients. Apply today.

Join our team at Banner Imaging Lakes Clinic! As a Patient Access Services Representative, you'll be the first point of contact for patients, greeting and checking them in, verifying insurance and exam details, and assisting with scheduling and patient calls when necessary. You'll also handle tasks such as burning CDs, processing medical record releases, and collecting co‑pays and payments at the time of service.

Location:

Banner Imaging (10474 W Thunderbird Rd, Suite 100)
Schedule:

Monday through Friday, 8:30AM to 5PM

Medical imaging plays a pivotal role in the delivery of excellent patient care at Banner Health. From detection and diagnosis to the treatment of illnesses and abnormalities, Banner Health's varied medical imaging and radiology services help physicians establish and execute individualized treatment plans. Medical Imaging professionals also enjoy access to:

State‑of‑the‑art technology
The latest in Picture Archival Communication System (PACS) technology
Relocation assistance
Tuition reimbursement
Continuing education programs
Career growth and promotion opportunities
Travel medical imaging technologist positions

POSITION SUMMARY

This position conducts customer service, registration, point of service collections, may validate and/or obtain authorizations from payers in order to maximize reimbursement. Provides a customer-oriented interaction with each patient in order to maximize customer experience. Obtains all required consents for each registration. Documents all facets of the registration process, loads correct payer(s) to each account and meet accuracy goals as determined by management.

Collects payments and regular collection targets as determined by management. May perform financial counseling when appropriate. Meets productivity targets as determined by management. Demonstrates the ability to resolve customer issues and provide excellent customer service.

CORE FUNCTIONS

Helps provide a positive customer experience by welcoming patients to the facility, introducing self, explaining what the representative intends to do, thanking them for choosing Banner Health.

Performs pre‑registration/registration processes, verifies eligibility and obtains authorizations, submits notifications and verifies authorizations for services. Verifies patient demographics and accurately inputs this information into the A/D/T system, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s). Obtains federally/state required information and all consents and documentation required by the patient's insurance plan(s). Must consistently meet monthly individual accuracy goal as determined by management.

Verifies and understands insurance benefits, collects patient responsibility based on estimates at the time of service or during the pre-registration process. As assigned, collection attempts may be made at the bedside. Must consistently meet monthly individual collection target as determined by management.

May provide financial counseling to patients and their families. Explains company financial policies and provides information as to available resources, offers and assists patients with applying for Medicaid. Assists patients with completing all financial assistance programs (e.g.: basic financial assistance, enhanced financial assistance, prompt pay discount, loan program).

Acts as a liaison between the patient, the billing department, vendors, physician offices and the payor to enhance account receivables performance and meet payment collection goals, resolve outstanding issues and/or patient concerns and maximize service excellence.

Communicates with physicians, clinical and hospital staff, nursing and Health Information Management Services to resolve outstanding issues and/or patient concerns. Works to…


Increase/decrease your Search Radius (miles)



Job Posting Language