Transportation Coordinator

Transportation Coordinator

Starting at $18.73 an hour / based on experience

Available Schedule (Subject to Change):
Part Time / Monday, Tuesday, Friday / 7:00am-3:30pm

Location:

Royal Oaks Retirement Community

10015 W. Royal Oak Rd. Sun City, AZ 85351

Cross streets are 99th and Grand Avenue

Position Summary:

Under the direction of the Ancillary Services Manager, schedules transportation needs for residents, including dispatching drivers and managing daily logistics for transporting residents in a timely and cost efficient way. Assist with driving duties as needed.

• Schedules and inputs transportation requests placed by residents and/or staff into Worxhub.
• Dispatch drivers in the most expedient and efficient manner possible. Ensure residents are picked up in a timely manner. Communicate any changes/delays with the appropriate scheduler, Caregiver, or resident. Develop familiarity with frequently used locations and resident preferences/needs to provide better service.
• Welcome residents and guests at the front entry gate. Provide directions on parking, check-in procedures, and location map. Notify the appropriate department that a vendor or visitor is on campus as needed.
• Maintain trip data in Worxhub, monitor vehicle maintenance needs, record transportation charges to residents and communicate those charges to the Accounting Department.
• Provide transportation to residents to and from hospitals, doctor's appointments, grocery shopping, sponsored excursions, and other outings.
• Maintain radio contact with dispatcher for delivery instructions.
• Fuel and clean vehicle as needed, responsible for routine maintenance, servicing and repairs of vehicles.
• Ensure residents have seat belts fastened properly and wheelchair brakes are locked and secured in place.
• Follow all applicable traffic and vehicular safety rules and regulations.
• When necessary, lifts, moves, and transports residents, using proper body mechanics or lifting devices.
• Follow facility policy and procedure for reporting and documenting any incidents/accidents or variances of standard operations.
• Able to work within a time schedule with minimal supervision.
• Perform other duties as assigned.

Requirements

Required Skills/Abilities:

• Must be 21 years of age.
• Must be able to multi-task in a high-paced environment and have excellent organizational skills.
• Has excellent communication skills, verbal and written.
• Proficient in Microsoft Word/Excel, Outlook and Internet.
• Ability to work with spreadsheets and other software tracking programs.
• Ability to work independently, exercising sound judgment.
• Must be a person of integrity and a team player.
• Ability to read maps and locate addresses.
• Follow written and oral instructions.
• Reaction time - The ability to quickly respond (with hand, finger, or foot) to one signal (sound, light, picture, etc.) when it appears.
• Far and Near Vision – The ability to see things close at hand (such as signs) or at a distance.
• Operation and Control – Controlling operations of equipment.
• Must be able to complete training on computer and/or other devices.
• Maintain competency in the position and knowledge of trade/industry advances and new technologies.
• Must be able to effectively communicate in English with all levels of staff, residents, and guests.

Education and Experience:

• Preferably has a high school diploma or GED equivalent.
• Has experience in dispatching and scheduling.
• Must have a minimum of three years' experience in a commercial driving position or driving position in a senior community.

Licenses and

Certifications:

• Has current, valid driver's license. Driving record must meet the criteria set forth by Royal Oaks' insurance carrier.
• Has CPR certification and First Aid certification card or can obtain them within 30 days of hire.
• Has current and valid Fingerprint clearance card or apply for one within 20 days of hire.
• Preferably possess a valid CDL C driver's license with P (passenger endorsement).
• If applicable, has a Certificate of Completion for memory care services training or obtains within 30 days of hire and complies with annual certification requirements.

Physical Requirements:

• Must carry/lift/push or pull loads of up to 25 pounds.
• May need to operate a fire extinguisher.
• Is able to assist in evacuation procedures.
• Ability to sit for long periods of time.
• See additional Physical/Cognitive Requirements & Work Environment information below.

Essential Functions:

• Physical : climbing (legs only), kneeling, lifting/moving, carrying/transporting, walking/traversing or moving, sitting/stationary position, standing/stationary position, bending, reaching forward and above shoulder level, pulling, pushing, fine manipulation (pen, using a mouse), gross/total manipulation (firm hand grasping, twisting), twisting, stooping
• Cognitive : direct others, written and oral communication, work under time constraints, concentrate amid distractions, math/calculations, ensure accuracy of details, remember names and details, problem solve, make decisions, work rapidly,…