Transportation Coordinator

Description

Starting at $18.73 an hour / based on experience

Part Time / Monday, Tuesday, Friday / 7:00am-3:30pm

Royal Oaks Retirement Community

10015 W. Royal Oak Rd. Sun City, AZ 85351

Cross streets are 99th and Grand Avenue

Under the direction of the Ancillary Services Manager, schedules transportation needs for residents, including dispatching drivers and managing daily logistics for transporting residents in a timely and cost efficient way. Assist with driving duties as needed.

• Schedules and inputs transportation requests placed by residents and/or staff into Worxhub.
• Dispatch drivers in the most expedient and efficient manner possible. Ensure residents are picked up in a timely manner. Communicate any changes/delays with the appropriate scheduler, Caregiver, or resident. Develop familiarity with frequently used locations and resident preferences/needs to provide better service.
• Welcome residents and guests at the front entry gate. Provide directions on parking, check-in procedures, and location map. Notify the appropriate department that a vendor or visitor is on campus as needed.
• Maintain trip data in Worxhub, monitor vehicle maintenance needs, record transportation charges to residents and communicate those charges to the Accounting Department.
• Provide transportation to residents to and from hospitals, doctor’s appointments, grocery shopping, sponsored excursions, and other outings.
• Maintain radio contact with dispatcher for delivery instructions.
• Fuel and clean vehicle as needed, responsible for routine maintenance, servicing and repairs of vehicles.
• Ensure residents have seat belts fastened properly and wheelchair brakes are locked and secured in place.
• Follow all applicable traffic and vehicular safety rules and regulations.
• When necessary, lifts, moves, and transports residents, using proper body mechanics or lifting devices.
• Follow facility policy and procedure for reporting and documenting any incidents/accidents or variances of standard operations.
• Able to work within a time schedule with minimal supervision.
• Perform other duties as assigned.

• Must be 21 years of age.
• Must be able to multi-task in a high-paced environment and have excellent organizational skills.
• Has excellent communication skills, verbal and written.
• Proficient in Microsoft Word/Excel, Outlook and Internet.
• Ability to work with spreadsheets and other software tracking programs.
• Ability to work independently, exercising sound judgment.
• Must be a person of integrity and a team player.
• Ability to read maps and locate addresses.
• Follow written and oral instructions.
• Reaction time
  - The ability to quickly respond (with hand, finger, or foot) to one signal (sound, light, picture, etc.) when it appears.
• Far and Near Vision – The ability to see things close at hand (such as signs) or at a distance.
• Operation and Control – Controlling operations of equipment.
• Must be able to complete training on computer and/or other devices.
• Maintain competency in the position and knowledge of trade/industry advances and new technologies.
• Must be able to effectively communicate in English with all levels of staff, residents, and guests.

• Preferably has a high school diploma or GED equivalent.
• Has experience in dispatching and scheduling.
• Must have a minimum of three years’ experience in a commercial driving position or driving position in a senior community.

• Has current, valid driver’s license. Driving record must meet the criteria set forth by Royal Oaks’ insurance carrier.
• Has CPR certification and First Aid certification card or can obtain them within…