Design Operations Assistant

For over 50 years, Robson Communities has been a recognized leader in developing award-winning active adult communities throughout Arizona and Texas. Our legacy is built on a foundation of quality, innovation, and delivering exceptional lifestyle experiences for 55+ homeowners. We create thoughtfully designed homes and resort-style neighborhoods that foster comfort, connection, and vibrant living.

As part of the Robson family of companies—a diverse, family-owned group headquartered in Arizona, we offer a wide range of services spanning development, construction, mortgage, publishing, and both residential and commercial leasing. Our experienced executive team is dedicated to excellence, stability, and strategic growth, creating an environment where collaboration and forward thinking drive success.

We’re passionate about shaping communities people are proud to call home. If you’re detail-oriented, proactive, and driven to make a difference, we’d love to have you on our team.

At Robson, we believe in taking care of our people. We offer a comprehensive benefits package that includes:

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Employee wellness programs
• A supportive, team-oriented work culture

This administrative role based at the Corporate office, reports to the VP of Design Center Operations and supports the Design team across all communities. Responsibilities include updating and managing options in Envision, creating and maintaining collateral, and performing in-depth analysis to identify discrepancies and improve consistency across departments and systems. The role also includes data entry accuracy and quality control, vendor and manufacturer coordination to keep specs and links current, sample orders and coordination, and version control to ensure collateral and workbooks reflect the most current approved options.

Additional duties as assigned.

• Provide support to the Design teams at all sites – create and maintain collateral, create training documents, troubleshoot system problems, order and facilitate samples, and confirm procedures and policies. Bring issues to management as needed.
• Maintain and update Envision. Update photos, product creation and manufacturer links. Work with the Envision Support Team to improve buyer experience.
• Research and analyze issues – discrepancies between Plan Grid, interactive floor plans, marketing/sales minis, iDesigner, collateral, Robson website, option verbiage, and options costs/pricing. Provide detailed breakdown of the issue and potential resolution(s) for appropriate department(s).
• Troubleshoot flooring and counter top workbook and selection sheets.

• Bachelor’s Degree or experience

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

* Full-Time employees are offered a comprehensive and competitive benefits package including medical, dental, vision, company paid life insurance; paid sick, vacation and holidays; and 401(k) plan with a company match.