Sales Lead, Retail, Retail & Store Manager

Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

• Deliver financial results:
  Drive financial growth by achieving sales and key KPI goals.
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities.
• Coach staff to exceed individual and store goals.

• Support and maintain a positive store environment by leading and developing a quality store team.
• Assists in training and development.
• Urgently partners on performance issues.

• Deliver extraordinary customer service through your store team.
• Support and maintain visual merchandising standards consistent with company expectations.

• Achieve all operational objectives with regards to loss prevention, health, and safety.
• Support the team to ensure compliance with all company policies and procedures.

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals — regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

• Candidates must be at least 16 years of age.
• 2 years retail experience. Specialty and/or footwear retail preferred.
• Must have the availability and the ability to work a flexible schedule to meet the demands of a retail business and retail consumer, which may include nights, weekends, and holidays based on business needs.
• Retail operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.
• Excellent verbal and written communication, delegation, follow-up and time management skills.
• Able to accomplish multiple tasks in a fast-paced environment.
• Able to work effectively with others in a team-oriented environment and provide excellent customer service.
• Ability to lift, push, and pull up to 25-50 pounds occasionally.
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.

State-specific wage information:
Rate of pay dependent upon candidates  relevant skills, experience, and location. Min $18.50 - Mid $21.00.

• Part-time role (Sales Lead/Sales Associate/Stock):
  Holiday pay, sick pay up to 80 hours in a plan year and employee discount.