Entry Level Optical Specialist

A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

• Weekly Pay:
  Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships:
  Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off:
  Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable
  
  Health Benefits:
  
  Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan:
  Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan:
  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

Responsible for dispensing spectacles and other optical products to both adults and children, working with prescriptions written by optometrists and ophthalmologists. This position advises and assists patients with various types of lenses and spectacle frames, including style, weight, and color. The role covers two days a week in Lewis Center and two days a week in New Albany, with open availability across all optical hours, including Saturdays and Sundays.

• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures, and compliance.
• Strive for flawless execution and hold themselves accountable.
• Act with honesty and integrity and lead with the member in mind to address all concerns and to elevate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.

• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.

• Greet, Anticipate, Appreciate (GAA)
• Fast, Friendly, Full, Fresh, Clean club standards
• Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver GOLD-Grand opening look daily.
• All items stocked and planograms executed.
• Maintain visible accurate signage.
• Clean and organized, inside and out.
• Know your business: understand how to access and read production and/or financial performance reporting for your department.

• Verify order data entry, compare prescriptions to original, ensuring accuracy.
• Complete proper order filing procedures, including filing the order under the correct ABC system.
• Deliver sales by providing excellent Member service in person and over the phone, explaining all procedures included under the exam fee.
• Take measurements, assure correct frame selection for prescription power, and read prescriptions on the lensometer.
• Ensure timely notification of product readiness and advancement of each order in the system.
• Strive to deliver sales and metric goals by educating patients on the benefits of available products.
• Spends downtime engaging with members in front of Optical.
• Adhere to all privacy and confidential/proprietary company policies, including HIPAA.
• Provide support to Members in making eyeglass adjustments and repairs.
• Assist Optical Manager with opening and closing procedures at the beginning and end of shift.
• Ensure accurate funds are collected and payments are made at the point of service.
• Maintain all club policies and procedures.
• Perform other duties as assigned.
• Regular, predictable, full attendance is an…