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Apprentice Team Leader

Job in Sunderland, Tyne and Wear, CA13, England, UK
Listing for: Greene King
Apprenticeship/Internship position
Listed on 2026-02-28
Job specializations:
  • Hospitality / Hotel / Catering
    Server/Wait Staff, Food & Beverage, Summer Seasonal
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Overview

Join us at Flaming Grill, where we're famous for flame grilled food and sizzling skillets. We're all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.

As a Team leader apprentice, you'll lead by example, making sure the team has everything they need so the shift runs like clockwork. You'll ensure the team maintains high standards and our customers remain happy.

Responsibilities
  • Provide customers with a heartfelt and memorable experience each and every time they visit.
  • Deputise the management team and resolve any issues that arise in their absence.
  • Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
  • Ensure the bar is always safe, legal, and clean, and that any issues are dealt with swiftly and safely.
  • A great eye for detail, making sure every pint is poured to perfection.
  • A role model to the team on giving great service and ensuring every customer receives a warm welcome.
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  • A positive can‑do attitude and real team player.
  • The chance to obtain Functional Skills in English and maths (if you don't already have GCSE).
  • A Hospitality Team Leader Apprenticeship Qualification once you have completed the 15‑month programme.
Qualifications & Training

At Greene King, you'll be working towards your Hospitality Supervisor Apprenticeship – Food and Beverage Level 3 Apprenticeship qualification over the course of 12–18 months.

Benefits
  • A competitive salary and pension contribution.
  • The chance to further your career across our well‑known brands – as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Wage Stream – access your wage before payday for when life happens.
  • Retail discounts – receive up to 30% at Superdrug, exclusive discounts with three mobile (and many more).
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
  • Free employee assistance programme – mental health, well‑being, financial, and legal support because you matter.
Apprenticeship Details
  • A mixture of face‑to‑face and Skype/phone catch‑ups every 4–6 weeks to discuss feedback and progress.
  • A mixture of on‑ and off‑the‑job training, including workshops and webinars.
  • Reviews every 12 weeks with your line manager and apprenticeship trainer.
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