Electrical Systems Engineer

Employer Overview

We’re a values‑driven, charitable organisation on a mission to make a real difference in Sunderland. Every day, we provide more than 60,000 people with a place they’re proud to call home. Our vision is clear: everyone deserves a good‑quality home they can afford. We invest millions of pounds each year to keep our homes safe and decent, while also playing a part in tackling the UK housing crisis by building hundreds of modern, energy‑efficient homes for rent right here in Sunderland.

If you share our passion for creating thriving communities and want to be part of something that truly matters, we’d love for you to join us and help achieve our vision. We may close this vacancy earlier than the advertised closing date if we receive a large number of applications. We encourage you to apply as soon as possible to ensure your application is considered.

Salary: £37,538.00

Job Title:

Electrical Systems Engineer

Reports to:

Assistant Repairs & Maintenance Manager (Electrical)

Department:
Property Safety

Location:

Sunderland

Role

Summary:

We’re excited to offer an opportunity for a skilled Electrical Systems Engineer to join our Property Safety team. You’ll play a key role in delivering safe, reliable, and high‑quality services across the City of Sunderland, ensuring our customers receive the best experience every time.

• Carry out installations, repairs, and maintenance on systems including Intruder Alarms, Door Entry/Access Control, Fire Alarms, and minor electrical works such as heating controls and BMS panels.
• Complete inspections and remedial lighting repairs in non‑domestic buildings, ensuring compliance with British Standards and IET Wiring Regulations (18th Edition).
• Adopt a flexible approach to meet the business’s needs, including working out‑of‑hours on a rota basis as required.
• Install, maintain, and repair electrical systems, including Intruder Alarms, Door Entry/Access Control equipment, Fire Alarm Systems, and minor electrical works such as heating controls and BMS panels.
• Conduct inspections and remedial lighting repairs in non‑domestic buildings, ensuring compliance with safety and regulatory standards.
• Complete all electronic certification accurately and promptly, in line with British Standards and regulatory requirements.
• Ensure compliance with the latest IET Wiring Regulations (currently 18th Edition) and Gentoo Group standards in all work undertaken.
• Diagnose and resolve faults efficiently, using specialist software and tools to maintain system integrity and performance.
• Collaborate with managers and colleagues, providing clear updates on job status and ensuring smooth communication across teams.
• Maintain accurate records of work completed, materials used, and time spent, supporting transparency and accountability.
• Participate in the emergency out‑of‑hours service on a rota basis, responding promptly to urgent issues to keep customers safe.
• Champion health and safety practices, ensuring all work environments are safe for customers, colleagues, and contractors.
• Deliver exceptional customer service, treating every interaction with professionalism and empathy to uphold Gentoo’s values.

• A full UK driving licence.
• NVQ Level 3 in an electrical discipline and AM2 practical trade test qualification.
• Proven competence in electrical installations, repairs, maintenance, and testing across domestic and commercial environments.
• Strong knowledge of Health & Safety regulations, Codes of Practice, and industry standards.
• Customer‑focused mindset, with excellent communication skills to build trust and deliver outstanding service.
• Technical proficiency, including the ability to interrogate specialist software using a laptop and interpret security system drawings and specifications.
• Hands‑on experience with Intruder Alarm systems, Fire Alarm systems, and door access control/intercom systems.
• Problem‑solving skills, with the ability to diagnose faults quickly and implement effective solutions.
• Attention to detail, ensuring all work meets regulatory and company standards.
• Adaptability and flexibility, with a positive approach to working out‑of‑hours when required.
• Commitment to…