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Tech Support Specialist - VoIP & Video

Job in Sunland Park, Dona Ana County, New Mexico, 88063, USA
Listing for: MCI Careers
Full Time position
Listed on 2026-09-30
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: Tech Support Specialist I - VoIP & Video

MCI Careers is seeking a Technical Support representative to troubleshoot VoIP Phones, Data Gateways, and HD Video service disruptions. This position requires a strong customer service background and the ability to resolve support issues efficiently.

The ideal candidate will be energetic, reliable, and dedicated to providing world-class customer service. Responsibilities include handling customer interactions and resolving technical issues through effective problem-solving.

High school diploma required, and candidates should be knowledgeable about VoIP systems and have excellent communication skills.

We are seeking a motivated Tech Support Specialist I - VoIP & Video to join MCI Careers in NM, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in NM, United States.

This opportunity is part of our work in Management & Operations.

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